What you’ll be doing...

Verizon is undergoing a major transformation, paving the way towards an industry leading customer centric strategy focused on rapidly evolving our business for a digital-first future. We are seeking strategic thinkers, thought leaders, and highly motivated risk takers who are not afraid to innovate around our customer’s needs, drive business objectives and maximize technology capabilities towards re-defining the path of a Fortune 16 company in the digital age. Our organization is uniquely positioned to impact the end to end customer journey, and we are looking for candidates who are laser focused on disrupting the status quo and delivering seamless, meaningful experiences to millions of consumers to evolve our business.

About the role

The Omni organization is building a centralized product management practice across all customer touch points to deliver a One Verizon experience. The organization will be a key enabler to delivering the business plan by driving transformation.

Our winning strategy is to deliver a customer first, digitally enabled experience. This organization is uniquely positioned, owning the E2E customer journey for Verizon. This enables an intelligent, connected, customer centric ecosystem. We are passionate about delivering delightful digital first experiences to our customer across their lifecycle.

You will be a key contributor in identifying the strategy and direction for Verizon Consumer Omni organization. You will be creating executive presentations including creating the organizational narrative and validating data inputs. You will manage project and process management of key initiatives from the leadership team back to the broader organization. This role will be the connective tissue of the team to ensure seamless execution.

Responsibilities:

  • Validate data inputs and deliverables for accuracy and consistency while proactively identifying synergistic opportunities for process improvements.
  • Project management and development of streamlined processes to ensure succinct communication of business performance and initiatives.
  • Manage executive presentation materials creation process through research, analysis, and data compilation.
  • Manage executive level Action Registers and follow-ups projects.
  • Lead the development and maintenance of information repositories.
  • Proactively identify synergistic opportunities across channel team deliverables and ongoing metrics/inputs and manage implementation of improvement opportunities to completion.
  • Development of streamlined processes and improved templates/formats to ensure succinct communication of business/channel performance and initiatives.
  • Manage team facilitation by maintaining team governance for Operation Reviews, Staff meetings, and other key meetings.
  • Coordinate logistic and administrative deliverables for Digital & Strategic Sales leadership team.
  • Varied ad hoc projects that require coordination across the senior executive team.

What we’re looking for...

You'll need to have

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience with Microsoft and Google Suite.

Even better if you have

  • A degree.
  • Experience with Jira.
  • Experience working with Tableau dashboards.
  • Ability to pull data queries from internal systems.
  • PowerPoint presentation building skills.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.