What you’ll be doing...

Verizon’s Strategic Sourcing organization is seeking a dynamic professional who is interested in joining our team. The Manager will play a lead role in supporting Verizon’s cost savings and revenue generation business goals through the sourcing process for the engagement of suppliers of outsourced services related to multi-channel contact centers providing sales and service, collections, technical support and customer care services across the enterprise, all while driving cost savings that improve profit margins.

Verizon is seeking a professional with strong experience in Sourcing, particularly: commercial modelling of agreements; category strategy development; deep market intelligence and data analysis; financial analysis including total cost of ownership; ability to work and communicate effectively with both operational and senior executives; demonstrated abilities influencing outcomes; end-to-end sourcing process execution; lead contract negotiations; deal governance and supplier relationship management; all in support of the outsourcing services related to contact centers. A key aspect of the Sourcing role is building collaborative relationships with internal business partners, as well as strategic relationships with suppliers. The Manager will actively support multiple time-sensitive requests, work independently and effectively interface with all levels of executives in the company, while efficiently ensuring the Sourcing process is completed in a manner that is consistent with Verizon policies and goals. A successful candidate will be required to have the knowledge, skills and experience for the development and execution of strategic levers existing across the enterprise to achieve the best total value for Verizon. This would include responsibility for continual monitoring of the supplier base, market trends and internal business roadmaps that would impact the sourcing strategy.

With respect to the supplier selection and negotiation process, the Manager will be responsible for understanding the capabilities of the supplier base, RFx development and execution, proposal evaluation against business requirements and drafting and negotiating of contract scope, terms and conditions.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience
  • Six or more years of relevant work experience.
  • Project management in complex multi-project and multi-geography environment.
  • Experience with competitive bids (RFx), as well as direct negotiations, inclusive of contact centers and outside collection agencies (OCA).
  • Knowledge of Strategic Sourcing processes, policies and procedures.
  • Experience in contract negotiations to include business, price, licensing models and related technical terms, inclusive of outsourcing deals.
  • Experience in drafting contract documents required for the establishment of business content elements, e.g. SOWs, LOAs.

Even better if you have:

  • Master’s degree (MBA) or equivalent advanced degree
  • Six or more years of experience in Strategic Sourcing and/or Contract Management:
  • Project Management Professional (PMP) from the Project Management Institute.
  • Certified Professional in Supply Management (CPSM), Certified Purchasing Manager (CPM) from the Institute of Supply Chain Management (ISM).

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.