What you’ll be doing...

Verizon is at the epicenter of the 4th industrial revolution with 5G and other advanced technologies. Come help Verizon deliver the promise of the digital world by shaping the future of Verizon’s family-oriented mobile applications and services. This senior Technical Product Manager position is part of the Product Development team focused on Verizon’s branded mobile applications and services for consumers, such as Verizon Smart Family, VZ Navigator, Call Filtering and Ringback Tones, as well as Location Based platforms. The Technical Product Manager interfaces extensively with many disciplines internal to Verizon, such as Product Management, Product Marketing, Project Management, Business Intelligence, Legal, Operations, in-house developers, Customer Care; As well as with external partners, such as App developers, content partners.

The Senior Technical Product Manager will work independently and collaboratively on products in the team’s portfolio, with a focus on Family-Oriented products.

Key responsibilities include:

  • Product Development.
  • Plan: Gather marketing requirements on new product or new features and translate them into an end-to-end architecture that delivers a superior customer experience. Assess vendors, make build vs. buy recommendations.
  • Build: Be the focal point in the Software Development Life Cycle. Collaborate with Product Management, Operations, Sourcing, and Legal to assure Verizon’s business interests are met. Lead user acceptance testing, be the gatekeeper on product quality.
  • Product Lifecycle Management: Become the product’s Subject Matter Expert. Monitor customer feedback and product metrics. Recommend changes or enhancements.
  • Assist operations, developers and customer support teams to resolve escalated customer issues.
  • Product Strategy: Participate in product/feature ideation sessions with product management and product marketing.
  • Keep current on technical trends, industry standards and competitors. Make technical recommendations on architectural changes and/or enhancements that benefit the products.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Willingness to travel up to 25%.

Even better if you have:

  • A degree in Engineering or Computer Science or other advanced degree.
  • Eight or more years of experience in Product Management or Technical Product Management, 4+ years in Mobile Application Product development.
  • Experience in managing/designing carrier-grade mobile apps or consumer apps focused on parental controls and location.
  • Experience managing vendors and partners.
  • Knowledge of mobile devices, mobile operating systems, wireless applications, wireless consumer trends.
  • Experience with web technologies (HTML, XML, CSS, Javascript, Ajax), web servers (CGI, Apache, Microsoft IIS).
  • Knowledge of client/server and/or distributed computing architecture, router-based networks utilizing TCP/IP or OSI protocols (TCP, SSL, HTTP, LDAP, SOAP).
  • Knowledge of wireless networks, especially LTE. 5G, Mobile Edge Compute.
  • Strong oral and written communication skills (Project Management background).
  • Strong technical (e.g. software systems design) and analytical skills.
  • Ability to work independently in an unstructured environment.
  • Ability to manage ambiguity.
  • Mobile application design and development in a IaaS/PaaS cloud environment.
  • Knowledge of Artificial Intelligence, Machine Learning frameworks and architectures.
  • Knowledge of Identify standards and architectures (e.g. Federated Identity, OAuth and OpenID Connect).
  • Consulting and/or Solution Architect experience.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.