What you’ll be doing...

In this role, you will work with customer payments to ensure they are applied accurately.

  • Work with other members of the team to resolve issues.
  • Identify opportunities to streamline processes to improve the customer experience.
  • Utilize various billing and payment systems to research customer payments.
  • Effectively communicate with both internal and external customers.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Experience in Microsoft Office (Excel, Word, Access, Outlook).

Even better if you have:

  • A degree in Accounting, Finance, Economics, or relevant discipline.
  • Knowledge of payment types (mail, ACH, EDI, Credit Card, etc.) and payment processing rules.
  • One or more years' of experience in the payment industry.
  • Knowledge of Verizon billing/payment systems.
  • Strong written and oral communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced, multi-system environment keeping a balance between accuracy and managing high volumes.
  • Ability to work independently, prioritize own work load, meet deadlines, and handle multiple demands and competing priorities efficiently.
  • Ability to be flexible, creative, and resourceful.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.