What you’ll be doing...

Verizon GTS Team is seeking a communications lead for the enterprise IT program management office. This role will support reporting and communication of IT projects within the company, especially for leadership audiences. This role is expected to support a regular cadence of reporting, as well as accommodate ad hoc requests. This role will develop communication documents (slides, reports, emails, etc.) in a way that is meaningful and tailored to the audience, communicate sensitive information tactfully, and perform communications activities on time (sometimes within short timelines). Sourcing information from project owners or reporting from project/PPM systems, vetting the information for accuracy and audience, and determining the most appropriate approach to communicate will be key for success.

  • Own IT project management reporting and communications at the enterprise level.
  • Develop communication artifacts that ensure the right messages are conveyed in the right way.
  • Provide reports and dashboards in the requested timelines, revising the documents iteratively by incorporating feedback from stakeholders.
  • Coordinate with project managers, the business, and IT to source the information either from stakeholders or systematically.
  • Assess opportunities to streamline and automate reporting while balancing efficiency with quality of information.
  • Understand and disseminate project status, risks, and plans to keep the team abreast of key program updates.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Project management experience.
  • Willingness to travel.

Even better if you have:

  • Bachelor's degree in Computer Science, Information Systems, Marketing, Business Administration or related discipline.
  • Experience in technical project oversight, including portfolio or program management.
  • Experience creating slides in Microsoft PowerPoint or Google Slides to communicate with stakeholders
  • Experience working with PPM tools; Jira or Clarity.
  • Excellent communication skills, including both written and verbal, and ability to tailor communication style based on audience.
  • Strong analytical skills
  • Ability to communicate effectively across different business and technology channels.
  • Experience in PC literacy, including desktop applications competency (e.g., Microsoft Office, Microsoft Project, e-mail, etc.); Google suite.
  • Working knowledge of agile project management concepts.
  • Knowledge of wireless telecom business practices, including accounting, finance, revenue assurance, taxation, billing, customer care, legal, device management and network operations.
  • Ability to excel in a fast-paced, dynamic environment.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.