What you’ll be doing...

The CSG Program Management team is responsible for strategy and implementation of systems solutions that support ERP (Enterprise Resource Platform) and other Systems activity for Verizon Finance, Accounting, Accounts Payable, Payroll, HR and Supply Chain. The Senior Systems Program Manager position is the interface between different stakeholder groups and is comprehensively responsible for the program management of large-scale, complex ERP and Finance Systems programs with a significant impact on the Verizon landscape.

  • Direct responsibility for a highly-skilled Project Management team (5+ direct reports / 10+ contractors) including strategy, deliverables management, cost and budget, team/people/skill development, performance review and target setting/achievement, overseeing resource assignments.
  • Responsibility for large-scale, complex projects delivering system conversion, enhancement and upgrade deliverables involving both PeopleSoft, SAP, and Oracle instances with significant impact on the Verizon landscape (line of sight >2y.) - during project course, indirect responsibility of involved/further project members.
  • Responsibility and decision authority focuses comprehensively on plan, build, deliver, run, status and budget tracking/responsibility of these projects (end to end development and deployment).
  • Project Management interface between the business, GTS, other CSG groups and other Transformation offices.
  • Manage shared test team to execute, status, and resolve Functional Unit (FUT), Integrated (ITC), and User Acceptance Testing (UAT).
  • Flexible and collaborative work approach to solve complex problems and to develop customer-specific solutions - taking into account multiple internal and external stakeholder groups and different level of stakeholder groups (e.g. Top-Management) with various/changing stakeholder demands/requirements and intersections (e.g. IT, Finance, AP, SC, Top-management level, etc.).
  • Compliance to Verizon policies and procedures or direct impact on the re-design of existing policies and procedures.
  • Identify and manage project resource needs and staffing processes including subject matter/part-time resources.
  • Lead deliverable acceptance and invoice approval process.
  • Establish and oversee effective issue resolution, change control, and risk management processes.
  • Maintain project plan (and phase gate reviews) and report semi-weekly status dashboards at project, Operations Committee, Key Stakeholders, and Executive Steering Committee levels.
  • Manage compilation of schedule, status, and metric updates at project and team levels; report appropriately to all levels of governance including executive.
  • Lead evaluation of go/no-go criteria for technical release and business cutover.
  • Oversee implementation of methods and tools which enable each phase.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience with system program implementations (SAP, PeopleSoft).
  • Six or moreyears of experience with project management.
  • Experience in Payroll, Project/Labor Accounting, HR systems and/or time reporting.

Even better if you have:

  • Bachelors degree in Accounting, Finance, FP&A, IT, Project Management or related discipline.
  • Experience with large system program implementations (SAP, PeopleSoft).
  • Experience with large, finance-impacting systems program implementations (SAP, PeopleSoft, Oracle)
  • Experience managing across varied Finance, Business, and Technical stakeholder groups and maintaining key relationships
  • Formal training and/or certifications in project management methodologies (e.g., Six Sigma Methodologies, PMP Certifications, etc.)
  • Ability to perform in a high volume, fast paced dynamic environment with time-management skills and the ability to manage teams
  • Commitment to enhance functional and technologies capabilities, particularly around cutting edge and nascent technologies
  • Strong organizational skills to coordinate and manage multiple cross divisional work process and projects
  • Ability to develop, manage, and mentor junior staff
  • people management or supervisory experience
  • Experience implementing cutting edge Digital technologies and scaling towards enterprise standards, such as:
    • Natural Language Generation (NLG)
    • Natural Language Processing (NLP)
    • Visual / Mobile ERP
    • Predicative Analysis
    • Blockchain
    • Crowd source queries
  • Demonstrated highly developed team leadership skills and the ability to manage internal / external resources to achieve project objectives
  • Ability to operate independently and remain focused through change or uncertainty
  • Experience in executive communication including presentation preparation and delivery
  • Excellent interpersonal, influencing, communication and organizational skills and the ability to deliver across levels

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.