What you’ll be doing...

The Network Assurance Testing Team senior analyst position is tasked with supporting highly technical projects by evaluating requirements, executing complex tests and identifying potential issues on all network related projects which could impact customer experience, billing, network degradation or control functions. This position also functions as a backup for reference data implementation on the Online Charging Systems (OCS) platform.

Hands-on Network Testing and Reference Data Implementation:

  • Ensure complete testing for all new network elements, network service and network centric product launches and subsequent Software Updates (SU).
  • Support Network, Marketing and IT initiatives that impact supported network elements and the related billing for those services by providing analytical, operational or technical support.
  • Develop, design, implement and execute specific tests to ensure the integrity of various billing flows.
  • Identify and report any issues found during the testing process, owning the issue thru resolution and reporting on potential revenue impacts.
  • Engage internal stakeholders to refine and improve requirements for both new and existing products and services.
  • Fiercely protect proprietary and confidential information.
  • Improve the customer experience and advocate for our shareholders by personifying the VZW credo.

OCS Reference Data:

  • Gather, analyze, and document requirements and translate them into reference data tables.
  • Design, develop, implement, modify, and maintain the reference data on the data elements.

Project Support:

  • Act as team lead on network element testing, network service testing and projects of varying degrees of complexity and scale; validating that the experience matches to billing output.
  • Represent RA Network Assurance team as the technical subject matter expert on cross functional implementation, launch teams and provide all related Network Assurance requirements by coordinating with the various internal RA teams.

Other:

  • Support routers, switches, and connectivity for screening rooms utilized for testing.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience
  • Experience with MS Office applications (Excel, Word, PowerPoint).
  • Willingness to work a flexible schedule, including nights and weekends as necessary.

Even better if you have:

  • Advanced study or degree. A discipline such as Telecommunications, Engineering, Financial Economics, or Computer Science is preferred.
  • Network, IT and Project Management certifications. Certifications: CCNA, CCDA, or CCNP.
  • Twoor more years of wireless industry experience.
  • Experience with PL/SQL, Data Analytics.
  • Knowledge of Wireless network technologies like CDMA, GSM, EVDO, 3G, LTE and 5G.
  • Experience with networking Protocols such as TCP/IP, FTP, XML, etc.
  • Knowledge of the OCS platform.
  • Ability to perform under dynamic environment with limited to no supervision.
  • Creativity and flexibility in managing multiple simultaneous projects and issues.
  • Team oriented – proactively notifies others of direct/indirect issues that may impact their processes.
  • Ability to represent Revenue Assurance across functional groups to resolve complex issues to ensure compliance, profitability, and customer satisfaction.
  • Ability to anticipate issues based on analysis and experience.
  • Excellent written and oral communication skills.
  • Ability to learn and capability of assimilating new information and ability toadapt to constant high velocity change.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.