What you’ll be doing...

  • This is a hands-on, comprehensive relationship management/business analysis role, responsible for gathering and documenting requirements, translating those requirements into technical and process solutions,
  • developing and executing quality assurance test plans,
  • creating end-user training materials,
  • Analyze and understand complex business processes and present them to business partners at all levels in an understandable and logical format
  • Develop detailed requirements documentation including user stories, use cases, design specifications, business process and data flows, and acceptance criteria
  • independently execute complex data analysis across multiple platforms through the use of Excel and other available tools
  • Manage support issues raised by the business through to resolution and within defined support SLAs
  • Exhibit resourcefulness in proactively identifying and engaging available resources and subject matter experts in related areas to achieve your goals
  • Build strong and productive relationships with key business stakeholders, sponsors, technology colleagues, and technology vendors to convey pain points, requirements, and process improvements in a clear and concise manner
  • Confidently facilitate meetings with all levels of the organization including senior business stakeholders and senior management
  • Responsible for leading project teams and managing all activities in a project life-cycle (initiation planning, executing/controlling, and closing) associated with high visibility projects that are long-term, across one or more lines of business and carry a substantial impact to the relevant businesses.
  • Interacts with senior leadership and major stakeholders to establish strategic plans and objectives for programs or projects.-
  • Consults with business partners to clarify and define complex project requirements, budgets and business cases, including statements of work.
  • Creates and delivers presentations on program or project goals and plans, including progress reports.
  • Responsible for end-to-end program or project management, demonstrating ownership of the entire process from beginning to end.-
  • Develops and implements program and project level processes, procedures and performance metrics.-
  • May be responsible for sourcing, negotiating and managing outside vendors.-
  • Typically manages a family or series of projects associated with a specific business strategy to obtain benefits and controls.-

What we’re looking for...

  • Bachelor’s degree with six or more years of relaant work experience.
  • Experience with all phases of the Software Development Lifecycle (SDLC), including system analysis, design, coding, testing, debugging and documentation.
  • Knowledge of Behavior Driven Development and Test Driven Development methodologies.
  • Strong Knowledge of project management systems such as JIRA / Confluence.
  • Strong Knowledge of Agile methodology.
  • Ability to operate effectively under pressure of deadlines.
  • Ability to adapt quickly to changes in business requirements and technology.
    • Problem-solving skills to develop quick yet sound solutions to resolve complex issues.
    • Strong strategic, analytical and critical thinking skills.
    • Teamwork & collaboration skills to work across organizations and lead cross-functional teams.
    • Communication & stakeholder management skills.
    • Ability to work through issues independently.
    • Ability to clearly present to business and technical audiences.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.