What you’ll be doing...

We have an immediate need for a Hardware Field Engineer to join our Device Engineering Services team. This role will help facilitate the development and deployment of new product offerings in our expanding global marketplace. This position would be located in our Dublin, Ireland office.
As a Hardware Field Engineer, you are the consummate team player, adept at managing relationships, collaborating and influencing across a variety of organizational functions. You will work with the hardware product R&D team that is charged with developing and enhancing a product’s contribution to our business as well as working with support functions to address customer concerns as they become known.
You should be prepared to make decisions with imperfect information, know how to lead without authority and be comfortable managing chaos, ambiguity and complexity. You must possess a unique blend of technical savvy and customer relations to allow you to effectively communicate to both non-technical VZC customers and our internal engineering staff. You must also enjoy travel to customer and vendor sites, exploring and troubleshooting hardware related problems and interfacing with VZC customers.

Responsibilities:

  • Subject Matter Expert for vehicle and asset deployments, ready to explain the expected challenges when deploying the VZC solution.
  • Frontline support for addressing customer hardware issues with the ability to travel onsite with little or no notice to investigate and resolve customer concerns.
  • Solution testing with R&D team, responsible for installations of test equipment into vehicles and monitoring for issues.
  • Configuration development with R&D team to create CAN solutions for vehicles that do not conflict with vehicle operation.
  • Cable and bracket designs for device installations.
  • Installation processes and procedures.
  • Documentation development forthird party installers and customer installations.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or relevant work experience.
  • Five or more years of automotive engineering or automotive support experience.
  • Knowledge of vehicle CAN networks.
  • Experience with CANAlyzer or other CAN scanning tools.
  • Tachograph deployments.
  • Low voltage electrical experience.

Even better if you have:

  • Bachelor’s degree in computer science, engineering or related discipline.
  • CAD design skills.
  • Trouble-shooting skills
  • Programming or other script development experience
  • Tech savvy and passionate about building products.
  • Experience of using qualitative and quantitative data to prioritize and drive decision-making.
  • Capability of being comfortable holding professional conversations with our target customers and users.
  • Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties.
  • Professional Certifications
  • Experience with best practice agile scrum development and lean startup principles.
  • Experience in productivity applications such as Microsoft Office, Project and Powerpoint.
  • Ability using collaboration and CRM tools such as Slack, JIRA and Salesforce.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.