What you’ll be doing...

The Network Transformation Project Manager will be responsible for leading the implementation of strategies and processes that improve the customer experience and simplify Verizon’s wireline service delivery by migrating service from our legacy copper facilities to a more robust and efficient fiber based platform. The NT Project Manager will create and deliver a robust project plan that will balance and prioritize migration efforts for our retail customers e.g. (GOV ED, FED GOV, and City / State agencies). He or She is tasked with creating synergies that allow for seamless and efficient customer migrations. The NT Project Managers will minimize duplication of efforts and close gaps in processes to drive efficiencies and process improvement. The NT Project Manager will provide direct guidance to the project management teams on customer interactions, technical solutions, and migration planning across our Network Transformation wire centers.

Responsibility highlights:

  • Contact with internal and external stakeholders will be required to ensure program continuity.
  • Significant customer facing interaction is needed to obtain engagement, identify opportunities to migrate customers to fiber as either like for like or an alternative solution, and remove roadblocks.
  • Possess a strong understanding of the Verizon internal and external network, both legacy and next generation products and services.
  • The candidate will work closely with the Sr. Project manager to coordinate timelines, milestones, and project dependencies that align with wire center migration targets.

What we’re looking for...

You will need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Willingness to travel up to approximately 25% of the time.

Even Better if you have:

  • A degree.
  • Five or more years ofexperience as a supervisor or manager with customer interactions.
  • Significant ILEC product and system knowledge.
  • Ability to work cooperatively and obtain results.
  • Excellent project management skills.
  • Must have exceptional management, and interpersonal skills.
  • Excellent presentation skills.
  • Excellent written and oral communication skills.
  • Exceptional leadership and strategic planning and execution skills.
  • Microsoft suite; especially Excel and PowerPoint.
  • Demonstrative change agent.
  • VLSS green or black belt training.
  • Tableau.
  • SharePoint.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.