What you’ll be doing...

Retail Supply Chain Reverse Planning Team is responsible for planning the flow of returned devices via Trade-in, Annual Upgrade, CLNR (Certified Like New Replacement) and Customer Guarantee Programs through the Centralized Returns & Testing Center (CRTC) to satisfy demand of various outflow programs like Wholesale and CLNR to maximize revenue and profit margins while minimizing working capital. Reverse operations generate significant revenue for Verizon by processingtwelve or moremillion devices annually.

The Senior Analyst will be responsible for developing and maintaining near term and long range device demand/supply by analyzing data and integrating business plans to support programs utilizing pre-owned devices. The primary focus is to leverage data, systems and tools and apply analytical skills to balance demand and reverse supply without driving excess on hand and meeting outflow program needs. The senior analyst will lead and support collaborations with business stakeholders and internal partners, as well as aligning with senior management in order to meet overall inventory and monetization targets. This individual is expected to seek out process improvements and best practices that can be leveraged to drive efficiency across the value chain.

This position requires execution excellence on a day-to-day basis, but also tactical thinking with the ability to be self-directed. The successful candidate needs to be able to operate in a dynamic environment where requirements and constraints may evolve frequently.

The Senior Analyst will:

  • Analyze trends and create weekly forecasts of specific devices. Ensure that supply will meet the forecasted demand;
  • Use and maintain current demand (supply) planning systems to create the best forecast (supply plan) possible using established processes;
  • Develop and maintain near term and long range comprehensive device supply gap analyses through comparison of actual and forecasted inflow and consolidated demand program schedules;
  • Measure, analyze and report key performance indicators (KPIs) like product availability (fill rate) and monitor adherence to KPIs;
  • Collaborate with internal and strategic external partners to identify and execute innovative solutions to improve supply chain planning efficiencies for both Verizon and partners.

What we’re looking for...

You will need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant work experience.
  • Knowledge with ERP and planning systems (SAP, PeopleSoft, JDA, Logility, etc.).
  • Experience in supply/demand planning.

Even better if you have:

  • A degree.
  • Strong analytical and technical skills.
  • Excellent knowledge of data visualization tools like Excel, Qlik, Tableau.
  • Good verbal and written communication skills. Development and delivery of communication via advanced knowledge of Excel and PowerPoint.
  • Results oriented and deadline driven.
  • Ability to engage and influence collaborative partnerships with internal and external stakeholders.
  • Ability to apply data analytic techniques to pinpoint opportunities.
  • Working knowledge of data processing and manipulation by SQL, Alteryx, Python, R, etc.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.