What you’ll be doing...

In this role, you will be using your critical thinking skills to analyze a global network operations environment to transform data into actionable intelligence that will help ensure everything runs smoothly. You will clean, manipulate, and analyze data and present your findings.

You will be turning data into valuable insights. You are highly analytical and can transform complex data into easily understood actionable information. You flourish in a fast-paced environment and can quickly adapt to changing priorities. You´ve got exceptional critical thinking skills and like to uncover solutions. You are flexible, dependable and work well individually and as part of a team.


  • Analyze operations and initiatives by translating results from data into actionable insights that help drive business goals and improve operational performance.
  • Develop and automate analytical reports for various business units and stakeholders throughout the organization to enable educated decision making.
  • Regularly present and share findings with stakeholders to drive action within the operations environment and evangelize Business Intelligence and Analytics tools and strategies.
  • Monitor and analyze key metrics and execute recurring analyses and reporting.
  • Develop and maintain strong relationships with internal teams and provide analytical support as necessary.

What we’re looking for...

You’ll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Experience as a Data Analyst doing data analysis, data manipulation, and data cleansing.
  • Analytic experience related to working with unstructured datasets.
  • Advanced experience with Microsoft Excel.
  • SQL / query language skills.
  • Knowledge with Data Visualization Tools (Tableau, Power BI, DOMO, Oracle BI, Etc.)

Even better if you have:

  • A degree
  • Demonstrated data analytics and critical thinking skills.
  • Ability to efficiently manage multiple projects with a strict focus on detail.
  • Experience working in a network operations center environment.
  • Experience with large data sets and Big Data.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.