What you’ll be doing...

You will monitor and support the operations of backed ordering, content management and billing applications. The team does the daily health check of the various applications like Data Grid (Cassandra). They also support the planning and implementation of all the deployments for major or minor releases.

In order to meet the strategic needs of the business there are programs to consolidate and migrate applications from legacy to newer technology solutions. You will ensure that the application maintains the data integrity and performs to scale, that applications process the orders, billing and settlement for vendor provided wireless services. The applications interfaces with multiple store front applications and vendors to provide different services to Verizon Wireless customers. Timely recording of transactions and generating the billing on time is critical for better customer experience.

  • Execute and automate the daily capture, monitoring and controlling of operational metrics.
  • Provide constant process improvements to ensure all application processes that care for over 100+ million subscribers are processed on time and accurately. Any delays in addressing the issues will have adverse impacts to customers.
  • Manage the platform upgrade of the application to comply with Verizon standard security policies.
  • Work with the team that support applications 24*7*365 - requires working on certain weekends and holidays.
  • Work in a fast paced, dynamic operations environment with geographically distributed teams.
  • Work closely with various teams to drive efficiencies. Including deployments, issue tracking and debugging issues.
  • Make continuous process improvements through performance enhancements, automation of repeated manual processes.
  • Monitoring the server and application health check frequently.
  • Troubleshoot production issues and work closely with various teams to resolve the issues, ensuring stability and performance of the production environment.

What we’re looking for...

You'll Need to Have:

  • Bachelors in Computer Science or four or more years of equivalent work experience
  • Four or more years of relevant experience
  • Experience working on Unix/Linux Operating System with Shell scripting
  • Experience working on Oracle databases with SQL & PL/SQL

Even Better if You Have:

  • A degree
  • Working experience in OOPs, supporting/knowledge of Java based application, Web Services and/or Spring framework
  • Excellent analytical and Problem solving skills to develop quick yet sound solutions to resolve complex issues
  • Excellent communication skills, Teamwork & collaboration skills to work across cross-functional teams

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.