What you’ll be doing...

The Sr. Analyst Project/Program management role is responsible for leading all In-Building efforts for Wireless Business Group customers in partnership with Verizon Network.

Core Responsibilities

  • Manage the overall execution of the In-Building implementation process in a professional and timely manner
  • Ensuring that all In-Building projects are delivered on-time, within scope and within budget
  • Lead weekly and biweekly customer facing discussions regarding project requirements, scope, timelines, and dependencies
  • Enforce the procedural rules of engagement for internal and external stakeholders, including Verizon sales teams, local network teams, and customers
  • Create and maintain comprehensive project documentation
  • Coordinate and oversee In-Building system troubleshooting efforts in partnership with Verizon network and 3rd party system integrators.
  • Develop and communicate routine strategic updates for sales and operations leadership
  • Identify and cultivate new vendor partnerships, driving cost-effective turnkey solutions into the In-Building product mix

Project Management

  • Be the customer facing single point of contact, responsible for all project management efforts and communication
  • Review, analyze, and verify project requirements with customers
  • Monitor, maintain, and track In-Building projects online
  • Work side by side with internal finance groups to facilitate the analysis and financial vetting of In-Building projects
  • Oversee the timely procurement of network approved In-Building system designs as well as the order, delivery, and activation of In-Building systems

Sales Engagement

  • Present In-Building updates during internal sales team meetings
  • Create and distribute routine In-Building updates for sales and operations groups
  • Collaborate with internal training teams to help educate sales teams on new technologies, partners, and processes related to In-Building

Customer Experience

  • Present at customer facing executive briefings and off site meetings
  • Facilitate and oversee customer facing kickoff calls to qualify cellular coverage needs, confirm requirements, and set proper expectations

What we’re looking for...

You'll Need to Have:

  • Bachelor's degree or four or more years of work experience.
  • Three or more years of project management experience.
  • Technical background, with general understanding of DAS, Spider Cloud, Ericsson DOT, Femtocells, Small Cells, and other In-Building solutions.

Even Better if you have:

  • PMP and/or Agile Certification.
  • Experience as a project administrator in the private or public sector.
  • Experience with customer facing presentations.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.