What you’ll be doing...

Our network engineering team keeps us ahead of the competition. As a System Performance Engineer, you’ll be evaluating performance opportunities to improve customer experience, ensuring our network elements are working as efficient as possible to minimize capacity constraints and improve SINR. In this role you’ll be using drive data and propagation modeling to spot problem areas and recommend fixes. When system problems occur, or a customer reports an issue, you’ll investigate and find a resolution. This position will be part of the Network team designing and optimizing the Macro and Small Cell network to ensure densification and deployment of new technologies. You’ll play a key role in making sure our customers continue to enjoy the crystal-clear connections and top-notch call performance that we’re known for.

System Performance is responsible for improving hourly system performance and optimizing the regional cellular system; reducing Lost Calls and Ineffective attempts for voice (including VoLTE), Dropped Connections and Failed Connection Attempts for high speed data (including LTE); and delivering regional baseline results. Other responsibilities include: troubleshooting and resolving system problems that include, but are not limited to, handoff failures, frequency related issues, intermodulation, poor originations/terminations, radio and network blocking, poor LTE SINR, low data rate and data capacity; troubleshooting and resolving customer service issues in a timely fashion; developing translations for new cell sites, cell site modifications, cell site re-homes, carrier additions, cell site upgrades or modifications; verifying and optimizing new network equipment to meet or exceed original network configurations; and providing test services in support. Proactively conducts long term planning to ensure long lead performance solutions are tracked and included in network upgrades/redesigns, and ensuring network performance maintains consistency with changing requirements and needs of the business. Supports RF design in the development and approval of new cell site search area locations as required for traffic needs, baseline needs, and other performance issues; and leads projects by coordinating teams; developing schedules; identifying action items; and completing deliverables on time and under budget.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Experience in RF and optimization Theory.
  • Valid driver’s license.

Even better if you have:

  • A degree in electrical engineering, computer engineering, computer science or related discipline.
  • Knowledge of RF theory and practice, as well as LTE/VoLTE technology
  • Experience in design & optimization of LTE/VoLTE networks
  • Knowledge of LTE network KPIs and key parameters
  • Experience with Model Tuning
  • Knowledge of various RF tools such as RTT/Airwave/Zite and post processing software
  • Knowledge of Python scripting or VB Scripting
  • Knowledge of Excel or Tableau

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.