What you’ll be doing...

Great opportunity to join a successful global organisation as an Apprentice within our International Business Bill to Cash (Intl BB2C) finance team. Work whilst gaining a Level 3 diploma in Credit Management with the Chartered Institute of Credit Management.

The position acts as a link between the Intl BB2C managers and our outsource partner for the management of process documentation and controls.

Successful candidate will be given opportunities to take on additional work/projects to learn new skills and to widen experience, may also have an opportunity for International travel.


Working as part of the Intl BB2C Governance team the applicant will oversee and be responsible for:

  • Maintaining a repository of current process documentation available for use throughout the Intl BB2C organisation and the outsource partner
  • Ensuring all policy, process and desktop procedure documentation is periodically reviewed, up to date and correct, approved, published and communicated
  • Ensuring the outsource partner meets its contractual requirements around documentation
  • Be Intl BB2C’s primary person for working with the Verizon Knowledge library team (system used as Verizon’s document repository)
  • Seek regular confirmation from stakeholders that they confirm their understanding of certain policies / processes that are expected to be followed
  • Be aware of strategic projects such as Continuous Improvement, Transformation Initiatives and System Enhancements so that as these projects come to fruition the process documentation used by the stakeholders are in sync and adjusted to support new developments
  • Ad-hoc tasks that may be delegated to the applicant from the Governance team such as Mailbox and Distribution list management, ensuring people’s adherence to the company’s Record Retention policy, Sarabanes Oxley control testing and responsibilities around Business Continuity Planning
  • Escalating to manager and/or director level should key deadlines be missed

What we’re looking for...

You'll need:

  • A commitment to an apprenticeship
  • A strong desire to learn and gain a CICM qualification.
  • Strong administrative ability and an eye for detail
  • To work with minimal supervision and exercise independent judgment and discretion
  • Proficiency in Microsoft Office/G-Suite tools, especially Visio or similar
  • Good written, oral and presentation skills with the confidence to communicate at senior levels.

Even better to have:

  • Experience or an understanding of finance
  • Knowledge of a Bill to Cash type environment
  • Awareness of controls and experience in handling documentation
  • Additional language skills

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.