What you’ll be doing...

As a Network System Assurance Engineer, you will operate, administer, maintain, and evolve our highly complex core network to support our customers’ increasing data needs. You’ll play a key role in evolving our network through virtualization and software defined networks to support our goal of reducing capital and operational expenses. Other responsibilities include:

  • Providing the initial support for data performance issues that may arise by utilizing alerts and tools and coordination of internal and external teams to triage if potential customer issues are found.
  • Taking ownership of any issue found related to network tools that are found in need of resolution.
  • Developing scripts and automation tasks as well as use directional tools to increase team efficiency.
  • Implementing, documenting, monitoring, and optimizing the elements and configurations necessary to provide wireless data network services for the data distribution locations in the SC sub-region.
  • Working with our national and regional engineering teams to ensure coordination of all requirements associated with wireless data network services.
  • Providing a disciplined project management approach to network modifications and growth, taking accountability for installation oversight, project scheduling, pre/post network testing, network directives, and preventative maintenance activities.
  • Proactively monitoring and reporting on resource utilization and equipment status to assure optimum network availability and reliability as demanded by company performance standards.
  • Utilizing documented information such as IP addresses, port assignments, and connection information for routing and switching equipment across multiple inventory systems.
  • Reviewing MOPs and network change controls to ensure modifications to configurations are compliant to our network security, reliability, and control standards.
  • Providing assistance to national network operations, system performance, and data services engineers/maintenance in the resolution of technical and customer problems.
  • Managing outage bridges and engage vendors and other internal teams for outage support.
  • Preparing detailed shift and outage reports for management review.
  • Developing methods to improve the analysis, alarming, and monitoring of data network elements.
  • Providing technical support to network assurance teams for troubleshooting network issues and training on new technologies.
  • Participating in new technology and product trials, ensuring timely product rollout and testing.
  • Identifying key performance indicators (KPIs) and propose enhancements.
  • Managing vendors to ensure the timely delivery of new equipment, features and product upgrades.
  • Working independently and making sound technical judgements in a fast-paced environment.
  • Providing supplemental building and hardware support to the system assurance teams when needed.
  • Serving as part of an on-call rotation based on location assigned.
  • Working overnight shifts for maintenance window work when required.
  • Leveraging automation skills and coding skills to create efficiencies in procedures and increase visibility to network conditions.

What we’re looking for...

You’ll need to have:

  • Associate’s degree or two or more years of work experience.
  • Three or more years of relevant work experience.
  • Valid driver's license.
  • Willingness to work a flexible schedule, including nights and on-call as necessary.
  • Experience with power and environmental control systems supporting an MSC, NEC, or data center environment.

Even better if you have:

  • Bachelor’s degree in Computer Engineering, Computer Science or related discipline.
  • Three or more years of Information Systems experience and/or CCNA, JUNOS, or Redhat certification.
  • Two or more years of experience in Wireless Networking Architecture or LTE Network Architecture.
  • Experience in data networking protocols including TCP/IP, OSI, BGP, and other LAN/WAN protocols.
  • Experience in Network Function Virtualization and Software Defined Networking.
  • Experience managing/configuring Cisco, Juniper, Nokia, Affirmed Networks, Extreme Networks, or other OEM physical and virtual devices.
  • Experience with Cloud computing.
  • Experience in project management.
  • Experience supporting commercial, 24x7, and Internet-facing systems.
  • Knowledge of the UNIX operating system and Redhat Linux.
  • Experience developing support tools using scripts and utilities.
  • Knowledge with system management and monitoring software.
  • Strong technical knowledge of the data network including use of diagnostic tools like Wireshark or Irisview.
  • The ability to work independently and with little oversight.
  • Technical and analytical skills.
  • The ability to partner with others to achieve goals.
  • Effective written and verbal communication skills.
  • The ability to use collaborative tools such as NCT and Google docs.
  • Experience using MS Office tools (e.g., Excel, Visio).
  • Experience using Python, Ansible, and/or Robot framework scripting languages to automate.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.