What you’ll be doing...

Responsibilities:

  • Develop and maintain project schedules and calendars with the input and assistance of transitionleads.
  • Facilitate team meetings, providing meeting minutes and action items where needed.
  • Build strong communication channels with internal stakeholders in various departments.
  • Track tasks assigned to the project team and prepare regular status reports.
  • Ensure smooth communication within the project team and other cross-functional teams.
  • Interface with internal/external stakeholders on a regular basis.
  • Prepare and document Day 1/Day 2 support documentation and acceptance criteria.
  • Oversee and drive establishment of SLA/OLA agreements.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • One or more years of relevant work experience.

Even better if you have:

  • A degree.
  • Excellent organizational skills.
  • Experience with verbal & written communications.
  • Skills in Microsoft Office product suite, including PowerPoint, Excel & Word.
  • One or more years of proven Project Management or related experience.
  • Leadership skills.
  • Ability to manage and negotiate with required internal and external organizations.
  • Knowledge of project management software (MS Project, Clarity).
  • ITIL v3 certification desired or completed within 6 months of start date.
  • Project management understanding and familiarity with core concepts.

#CustomerOperations

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.