What you’ll be doing...

The trainer is responsible for configuration, training, and implementation of the Reveal telematics solution for new accounts with a strong focus on customer satisfaction. Main functions of this job will include outbound calls to new accounts to schedule training, completing product training, and documentation of training tasks and communication in SalesForce CRM. This position requires the ability to explain technical complexities of our various product features effectively and to a broad audience; therefore strong communication and interpersonal skills are important.

Level of Work:
This position works on assignments varying in complexity that require conceptualizing, reasoning, and interpretation skills. Individuals in this position work independently, under general guidelines and within established procedures.

Essential Job Functions:
1.Training and Onboarding for new customer accounts
2.Provide the initial and ongoing product training to Customer base
3.Structure presentations to fit the customer’s needs and circumstances
4.Prepare and schedule virtual training sessions
5.Create and produce web training modules
6.Serve as a SME (subject matter expert)
7.Prepare for and conduct new employee product training
8.Follow-up with larger customers to validate implementation experience and completion
9.Perform miscellaneous job-related duties as assigned

What we’re looking for...

You will need to have:

  • Fluent Polish
  • Training experience

Even better if you have:

  • A Degree
  • Software training experience
  • Telematics experience
  • The ability to communication complex concepts with clarity and enthusiasm
  • Ability to prioritize and manage multiple tasks, act independently and exercise good judgment.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.