What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than three thousand five hundred dedicated employees in fifteen countries, we deliver leading mobile technology platforms and solutions. As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

Position Summary:

You will lead a team of QA Automation Engineers on the Hum Device Team located in Atlanta, GA responsible for designing, developing, testing, and delivering firmware for next generation in-vehicle consumer telematics devices. As a QA Engineering Manager, you will be instrumental in ensuring the quality of Hum firmware deliverables by enhancing automated test frameworks, writing automated tests, maintaining QA related metrics, and upholding/enhancing QA related processes while providing leadership to establish best practices and grow the team and individuals as needed.
Responsibilities:

  • Manage, mentor, coach, and direct the work of QA professionals to ensure their success in our organization.
  • Being able to influence a cross-functional team of Product and Developer subject matter experts will be a key component in the success of this role.
  • Establish best practices to design and enhance automated test frameworks and test suites for Firmware products.
  • Implement algorithms for testing new product features.
  • Work closely with Product and Developers to review feature requirements to plan for automated testing.
  • Design, document, and execute test procedures.
  • Perform testing of individual bug fixes and features on firmware deliverables.
  • Perform regression testing on firmware deliverables.
  • Analyze test results, perform root cause analysis, and file bug tickets as necessary.
  • Monitor and maintain metrics on tests such as code coverage.
  • Guide development of automated simulation and test algorithms to detect errors in embedded systems.
  • Work with real time operating systems and communication protocols such as LTE, WiFi, BTLE, TCP/IP, and GPS.
  • Work with Project Management to provide "Levels of Effort" and form project schedules for QA activities.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Three or more years of technical program, project management experience.
  • Programming or other script development experience.

Even better if you have:

  • Bachelor’s degree in Business, Marketing or Computer Science Engineering or related discipline.
  • Knowledge of telematics, consumer electronics, wireless devices and product design/user experience.
  • Three or more years of software product management experience, ideally in an Agile, Lean development environment.
  • Software or Hardware testing experience.
  • Related Professional Certifications.
  • Experience with best practice agile scrum development and lean startup principles.
  • Experience in productivity applications such as Microsoft Office, Project and PowerPoint.
  • Capability of using collaboration and CRM tools such as Slack, JIRA and Sales force.
  • Tech savvy and passionate about building products.
  • Ability using trouble-shooting skills.
  • Analytical and strategic skills to manage an entire testing and research program effort from communication approach to research design and feedback results summarization.
  • Ability to write comprehensive, specific requirements, user stories and related acceptance criteria for current and future products based on actual research-driven feedback, and work with the larger product team to incorporate into the overall product backlog.
  • Ability to interface effectively with multiple departments, including Software Development, Device Engineering, Supply Chain Management/Distribution, Marketing, Research and Business Lines.
  • Ability of using qualitative and quantitative data to prioritize and drive decision-making.
  • Ability to manage people and experience in management skills to interact with staff, colleagues, cross-functional teams and third parties.
  • Willingness to travel.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.