What you’ll be doing...

The CCS Systems Integration Consultant provides application engineering professional services, specifically in the contact center domain. They must be able to meet with clients, perform design sessions, synthesize business requirements, transfer gathered requirements to an enterprise design leveraging best practices, perform all aspects of the testing lifecycle (i.e., unit testing, system integration testing, quality assurance testing, and user testing), and work with customer to rollout final solution into production.

In this role, you’ll be responsible for:

  • Developing custom integrations to backend systems such as web services, databases, and reporting infrastructures.
  • Interface with customer’s technical staff during all phases of project implementation, including requirements, design, development, testing, and production.
  • Serve as a design and development consultant to other team members.
  • Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security.
  • Experience in developing IVR / Speech applications using VXML.
  • Develop new offerings and prepare formal documentation to ensure successful product/service life-cycle.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Experience in software architecture skills in both an object-oriented and procedural environment and a working knowledge of design patterns.
  • Experience in common programming languages such as Node, Python, Java.
  • Willingness to travel.

Even better if you have:

  • A degree (B.S.) in Computer Science or a relevant field.
  • Ability to Interpret and analyze business requirements to identify risks and design appropriate solutions.
  • Strong client interaction skills and ability to interface with Verizon’s technical staff regarding all phases of project implementation, including hardware/software installation, development, and systems integration testing phases.
  • Ability to self-manage in fast paced environment.
  • Strong oral/written communications skills to both technical and non-technical audiences.
  • Ability to work on and lead a team of technical resources.
  • Ability to assess capabilities and limitations of architectures and recommend alternative solutions.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.