What you’ll be doing...

In this role, you will work with customer payments to ensure they are applied accurately.

  • Work with other members of the team to resolve issues.
  • Identify opportunities to streamline processes to improve the customer experience.
  • Utilize various billing and payment systems to research customer payments.
  • Effectively communicate with both internal and external customers.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or one or more years of work experience.
  • Experience in Microsoft Office (Excel, Word, Access, Outlook).

Even better if you have:

  • A degree in Accounting, Finance, Economics, or related discipline.
  • Knowledge of payment types (mail, ACH, EDI, Credit Card, etc.) and payment processing rules.
  • One or more year's of experience in the payment industry.
  • Knowledge of Verizon billing/payment systems.
  • Strong written and oral communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced, multi-system environment keeping a balance between accuracy and managing high volumes.
  • Ability to work independently, prioritize own work load, meet deadlines, and handle multiple demands and competing priorities efficiently.
  • Ability to be flexible, creative, and resourceful.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.