What you’ll be doing...

National Risk Management and Compliance (RMC) is responsible for overseeing Verizon Wireless policies, processes, people and systems and partnering with business leaders to identify and mitigate financial, operational, legal, regulatory and reputational risks facing the business unit. RMC is filling positions to provide oversight in Retail, Indirect and Telesales, respectively. You will be part of a team that uses risk dashboards and predictive modeling to identify highest risk of non-compliance and audits of those locations / centers.

  • Work with the Senior Manager to manage and assess the risk inherent in the business function under review and make decisions concerning the scope of work to be performed based on those risks.
  • Be the subject matter expert in all processes within scope.
  • Support a team responsible for using data mining results, statistical analysis and other techniques to assess the effectiveness of system controls and perform testing as needed to identify root-cause issues and formulate improvement recommendations for senior management.
  • Take a key role in developing risk assessments/predictive models, recommendations and field work.
  • Perform on-site and virtual visits based on predictive risk models or other standard report results.
  • Work with channel management and sales operations to ensure action plans are created and executed based on identified areas of opportunity.
  • Develop scope of work plans based on compliance channel strategy, and present to leadership as necessary.
  • Work with the Senior Manager to determine modifications to plans as needed to support business priorities and perceived risks to profitability and asset protection.
  • Provide knowledge based leadership in driving the automation of controls to improve financial performance and transactional accuracy; the repair of controls that are not functioning as intended; the enhancement of the control environment, where necessary to address current and developing threats; and the overall improvement to change control.
  • Manage to infrequent, ad-hoc requests from various channel, Market and Corporate business units for advice/assistance regarding controls and compliance.
  • Develop and maintain positive working relationships with key internal customers, including senior channel, and Market leaders.
  • Partner with Corporate Security, Legal, Human Resources and other teams in conducting investigations of suspected internal fraud.
  • Support audit groups—including Corporate Auditing Services and public accountants—in planning and completing their audit engagements.
  • Prepare and deliver presentations communicating risks mitigated, and the potential impacts of unmitigated risks to senior management.
  • Communicate timely and accurate information regarding findings and improvement recommendations for senior management and monitor management’s improvement actions.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience driving solutions and analytics to provide ongoing and automated monitoring of key risks.
  • Experience formulating, affecting, interpreting and implementing policies and processes to ensure a control environment.
  • Project management experience handling multiple projects concurrently.
  • Willingness to travel up to 25% of the time.

Even better if you have:

  • Bachelor’s degree in Accounting Finance, Economics, Criminal Justice, Math, or Information Systems
  • A Professional certification (CPA, CIA, CISA, CFE).
  • Proven experience with report writing/database software, such as Cognos Impromptu and Teradata SQL Assistant.
  • Advanced proficiency in Microsoft Excel and PowerPoint for analytics and presentation.
  • Working knowledge of statistics, reporting and analytical tools (Tableau, Cognos, Idea, Excel, etc.) with the ability to perform in-depth analyses of large datasets to identify activities that require compliance investigation.
  • Experience leveraging auditing principles and methods to evaluate policies, processes and systems to identify business risks and control gaps.
  • Strong verbal and written communication skills to explain confidential and complex issues and make recommendations to leadership.
  • Strong analytical, investigative, problem solving and decision-making skills.
  • Demonstrated organizational, facilitation, negotiation and communication skills.
  • Proven ability thrive in a dynamic environment working on multiple assignments, with strong attention to detail and strong organization and time-management skills.
  • Demonstrated ability to mentor and guide others to further develop individual and team skills.
  • Telecommunications experience.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.