What you’ll be doing...

As the System Administratorof production systems you will be providing contact center services for a Federal customer. Hours of support are 6 AM to 7 PM central time on Monday through Friday, with system patching and maintenance performed after the close of customer business. You will need to work within the range of hours specified, with some evening/night work as required.

Job responsibilities to include:

  • maintenance of operating environment patch levels and software/firmware/hardware updates, as required to maintain system security and provide customer-requested services
  • proactive monitoring of services
  • fault isolation and resolution of service impacting incidents
  • creation of technical documentation
  • work with the application teams to ensure that changes made to the operating environment, firmware or hardware do not impact the applications hosted on the servers, and to diagnose and resolve issues related to changes made.
  • administer the following technologies: Windows Server 2008/2012/2016, Active Directory and Group Policy, VMware vSphere (ESXi)/vCenter, IIS Sites/Applications/Services, NetApp Storage.

    What we’re looking for...

    You’ll need to have:

    •Bachelor's degree or four or more years of work experience.

    •Four or more years of relevant work experience.

    •Ability to obtain a US government clearance.

    •Willingness to work a flexible schedule, including nights and weekends as necessary.

    Even better if you have:

    •Bachelor's degree in a Computer Science / MIS field or in a relevant technical field.

    •Knowledge ofWindows Server 2008/2012/2016, Active Directory and Group Policy, VMware vSphere (ESXi)/vCenter, IIS Sites/Applications/Services, NetApp Storage.

    •Excellent communication skills, both written and verbal.

    •Ability to follow strict procedures and be disciplined in installation, documentation, event handling, and change control.

    •Ability to learn new technologies quickly as needed.

    •Ability to work independently and as part of a team.

    •Ability to build positive working relationships with internal and external users and customers.

    When you join Verizon...

    You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

    Equal Employment Opportunity

    We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.