What you’ll be doing...

You will lead the SMB team across the Retail SMB Channel including developing, growing and managing small business pillars to find niche opportunities to grow this segment within the Market. Throughout the assigned territory, the SMB team will be responsible for prospecting small business. The SMB team will also work closely with their assigned retail teams throughout the market to train, cultivate and close leads.

  • Driving team to meet or exceed assigned SMB performance goals and metrics, service and revenue objectives through development and monitoring of sales goals.
  • Achieving revenue targets, driving growth and promoting SMB products and services across channels and assigned teams/territories.
  • Prospecting, cultivating and closing leads within assigned territory.
  • Managing ongoing ad hoc SMB training initiatives across channels in support of new product launches to ensure assigned sales channels have knowledge of SMB products and effectively selling and demonstrating products and services.
  • Attending and participating in sales meetings with potential and existing customers to establish strong working relationships and promoting the quality of Verizon Wireless SMB products and services.
  • Managing SMB presentations and summits.
  • Working with Retail and Business sales team and potential clients on contract negotiations.
  • Managing the overall operations and budget for the SMB channel. Defining processes for SMB operations. Analyzing reports/sales results as well as market conditions, and developing action plans designed to increase sales productivity.
  • Defining processes for SMB in retail channel options as well as special projects as assigned including system and process enhancements to effectively and efficiently manage business.
  • Recommending strategies to channel leads to develop growth opportunities within sales channels for SMB products and services to grow market share and increase ARPU.
  • Maintaining knowledge of company and market promotional elements.
  • Remaining current on all wireless products and services, industry and competitive trends, and reinforce findings with the team.
  • Managing and growing existing customer base and manage churn. Developing customer retention tools.
  • Collaborating cross-functionally with other channels to analyze issues that impact SMB Sales, and recommending developing, and implementing process improvements.
  • Serving as bridge between retail and business leadership to foster good working relationships and to increase activations through business handoff leads.
  • Successful completion of motor vehicle report check is required.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Two or more years of sales management experience including staff development.
  • Experience managing regional territories, budgets, and operations.
  • Valid driver’s license.
  • Eligibility to pass Motor Vehicle Records check.
  • Willingness to travel.

Even better if you have:

  • A degree.
  • Five or more years of sales experience in wireless.
  • Experience in both Business and Retail sales channels.

When you join Verizon...

You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.