Responsibilities

The Front Door Analyst/Project Manager is responsible for Front Door support of Digital Operations projects and National (company-wide) projects that impact Verizonwireless.com.  They will be the first point of contact for all teams that require Digital Operations resources.  This role handles 125-150 internal requests each week and 5 – 10 external requests that require knowledge of the Digital Ops team to determine which team is impacted for each project. 

 

They are also responsible for end to end Project Management of Tactical Projects that impact Verizonwireless.com. They will facilitate, manage, and report status on all phases of the project lifecycle, from initial concept through Stakeholdering, requirements definition, design, development, testing, deployment and ROI tracking. They will work with cross functional IT and DO Implementation teams to ensure project release alignments.

 

Responsibilities include

  • Review of all incoming change requests and evaluates for impacts to Digital Operations. 
  • Communicate with National Sponsor’s to ensure Digital Ops receives adequate information for project submissions that will drive Digital sales
  • Provides readout of scoped impacts so that leadership can effectively assign Digital Operations resources to a request
  • Create In Motion IDs to engage the Digital Operations Design Team
  • Updates to the resource log daily and facilitating movement of projects through the Quality Center system.
  • Continuously provides feedback on process improvements to workflow and assists with implementation of approved process changes.
  • End to End Project management for tactical efforts that impact verizonwireless.com
  • Track project performance, specifically to analyze the successful completion of short- and long-term goals
  • Provide leadership for projects assigned including an understanding of requirements, vision and scope; key resources to engage and the assignment of tasks.  Schedule and lead meetings as well as capturing meeting notes.  Control deliverables and manage to target dates.  Control risks, issues and action items and mitigate where needed.  Remove barriers and manage project scope. Create task list, project plan and success factors.  Solve problems, manage communications and build consensus.

Qualifications

The Front Door Analyst/Project Manager is responsible for Front Door support of Digital Operations projects and National (company-wide) projects that impact Verizonwireless.com.  They will be the first point of contact for all teams that require Digital Operations resources.  This role handles 125-150 internal requests each week and 5 – 10 external requests that require knowledge of the Digital Ops team to determine which team is impacted for each project. 

 

They are also responsible for end to end Project Management of Tactical Projects that impact Verizonwireless.com. They will facilitate, manage, and report status on all phases of the project lifecycle, from initial concept through Stakeholdering, requirements definition, design, development, testing, deployment and ROI tracking. They will work with cross functional IT and DO Implementation teams to ensure project release alignments.

 

Responsibilities include

  • Review of all incoming change requests and evaluates for impacts to Digital Operations. 
  • Communicate with National Sponsor’s to ensure Digital Ops receives adequate information for project submissions that will drive Digital sales
  • Provides readout of scoped impacts so that leadership can effectively assign Digital Operations resources to a request
  • Create In Motion IDs to engage the Digital Operations Design Team
  • Updates to the resource log daily and facilitating movement of projects through the Quality Center system.
  • Continuously provides feedback on process improvements to workflow and assists with implementation of approved process changes.
  • End to End Project management for tactical efforts that impact verizonwireless.com
  • Track project performance, specifically to analyze the successful completion of short- and long-term goals
  • Provide leadership for projects assigned including an understanding of requirements, vision and scope; key resources to engage and the assignment of tasks.  Schedule and lead meetings as well as capturing meeting notes.  Control deliverables and manage to target dates.  Control risks, issues and action items and mitigate where needed.  Remove barriers and manage project scope. Create task list, project plan and success factors.  Solve problems, manage communications and build consensus.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status.  Different makes us better.