What you’ll be doing...

Responsible for end to end management of critical Service and Sales projects for the Verizon Wireless Digital Operations team. Facilitates, manages, and reports status on all phases of the project lifecycle, from initial concept through gating, requirements definition, design, development, testing, deployment and ROI tracking. Works with leadership within a DO program area to help prioritize related projects. Works with cross functional IT, Portfolio teams to ensure project release alignments. Tracks program/project level metrics to validate projected ROI and helps streamline the System Development Life Cycle process, communication and execution.


Assesses needs to engage other impacting functional groups & serves as a key liaison with National Marketing, Legal, Finance, IT, National Operations, QA, Client Account Management team, External Vendors, etc. Works individually or with a team in recommending action, scheduling and planning and managing projects to completion. Supports Operation project leads/owners in defining requirements for stakeholdering, project alignment and successful implementation. Maintains overall portfolio for the assigned funnel; tracks status and reports to leadership. Manages and executes established processes for resourcing, maintenance work prioritization etc. Identifies and documents process improvements/changes that help streamline/improve time to market solutions.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or six or more years of work experience.

  • Six or more years of relevant work experience.

  • Experience in Program/Project management.

Even better if you have:

  • Six or more years of relevant experience in Program/Project management.

  • 3+ years of wireless sales project management experience or extensive knowledge and understanding of wireless industry trends and key business drivers.

  • Complete understanding of all project management fundamentals.

  • Understanding of Verizon Wireless online portals and associated sales/support teams is strongly preferred.

  • Ability to handle documentation management, change management, gating processes, prioritization and structured learning on all aspects of the Verizon Wireless ecommerce portals.

  • Strong communication, facilitation and organization skills.

  • Excellent organizational and time management skills.

  • Ability to work under pressure and manage all aspects of projects concurrently.

  • Ability to multi-task and flex with changing business needs.

  • Strong capacity to execute in a dynamic environment where creative thinking is required.

  • Highly disciplined, self-starter, and leader with the ability to execute on assignments independently, and effectively communicate expectations for all programs/projects being managed.

  • Advanced knowledge of Microsoft Office Suite.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.