What you’ll be doing...

Responsibilities:

This MTS IV position is responsible for the development of some of the key Online Charging capabilities leveraging VZW’s Network Online Charging System (OCS). Support current products and work with Operational teams and Business sponsors to introduce new/strategic services and price plans using OCS functions. Lead in troubleshooting of customer impacting issues, contribute during product and network design, and drive and participate in engineering discussions. Sponsor the Network design of new OCS features and business opportunities as they relate to advanced technologies within the wireless industry. Additionally, this position will be responsible for supporting vendor relationship management and providing technical assistance and consultation to other Verizon Wireless organizations.

Candidate is expected to perform the following tasks:

  • Network liaison for OCS capabilities within Verizon Wireless for products like Prepaid, real-time alerting, usage reporting , and call/session control

  • Develop detailed end-to-end technical requirements across various network elements for new features/capabilities

  • Front end the Business teams (Retail & Wholesale, IT, RA, Legal, etc.) to gather requirements and translate them into an OCS centric solution

  • Proactively work with Network Implementation, Maintenance Engineering, and Operations Teams to ensure successful implementation leading to the launch of products and new price plans

  • Present and analyze technical solutions and make a recommendation that meets technical, timing, and financial requirements

  • Understand Verizon Wireless network production/lab environments to ensure a smooth integration

  • Develop and execute detailed test plans

  • Provide support for lab and production deployments

  • Troubleshoot production issues as they relate to the product lines the team oversees

  • Manage and support the test infrastructure for the team

  • Maintain healthy relationship with Operations, NRB, Care and other OCS stakeholders

  • Manage vendors on software releases and delivery of new features

  • Stay abreast of any other advanced technologies that may offer Verizon Wireless significant technical and/or financial benefit now or in the future.

What we’re looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Four or more years of relevant work experience.

Even better if you have:

  • 4 or more years of experience with System Engineering, Design, and Testing.

  • Knowledge of Online Charging architecture, concepts and network flows for voice, messaging and data calls.

  • Wireless 3G and 4G LTE infrastructure, architecture, call flow and IMS knowledge is preferred.

  • Background on 3GPP and 3GPP2 standards and protocols, 1X EVDO, HRPD, TCP/IP and DIAMETER, Radius, SS7, SIP.

  • Solid network troubleshooting skills (IRISview, PGW traces, EDRs, CDRs, UDRs and billing records in general, MTAS XMLs, etc).

  • Quick learner to come up to speed with new platforms and technologies including enhancements to OCS as well and changes in the ecosystem.

  • Strong commitment to quality, self-motivation and accountability to work assignments.

  • Excellent oral and written communication skills – ability to interface with various levels within organization.

  • Organized, self-motivated, and able to work individually with minimum supervision.

  • Open to new ideas and candid input from peers.

  • Excellent presentation and interpersonal skills.

  • Strong team player with excellent analytical and problem-solving skills.

  • Vendor, Project and Product Management skills preferred.

  • Able to follow and implement interdepartmental processes and procedures designed to support business initiatives and goals.

  • Ability to handle multiple initiatives with an eye towards meeting strict timelines and navigate constraints.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.