When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Principal Java Engineer for service management development within the My Business team will be responsible for leading large and complex business initiatives for My Business Portal and delivering best in class customer experience. You will be responsible for software development for medium to large business initiatives for My Business Portal delivering best in class customer experience. You will interact daily with business partners in marketing/Digital Operations teams for time boxed delivery of prioritized business functionality incorporating high quality. You will interact daily with business partners in marketing/Digital Operations teams. You will guide GTS team members for time boxed delivery of prioritized business functionality incorporating high quality. You will regularly lead multiple small to medium-size projects or one large project and perform project management activities such as planning, sizing, configuring and scheduling. You will develop resolutions to complex problems creatively and make decisions that impact projects and staff members.

  • Analyze architecture, relationship between systems, and systems flow of end-to-end designs.
  • Assess system usage trends and identify potential performance constraints with inter-system designs.
  • Evaluate solution’s alignment with the end user experience.
  • Provide end-to-end analysis of the application and identify the project changes for each impacted module.
  • Collaborate with the business partners, business analyst and interfacing team to define user interface, screen navigation and integration with interfacing systems for the system enhancements.
  • Drive end-to-end application design for complex modules within the My Business application.
  • Drive creative solutions for Service and Chatbot initiatives and deliver robust application design that provides intuitive user interface and easy navigation for the customer and thus drive digital adoption for VBG users.
  • Design systems and applications that deliver business functions or architectural components.
  • Develop system architecture that improve designs and mapping form to function.
  • Performance tuning of mission critical applications and responsive screen designs.
  • Educate team members about integrating systems collaboratively and efficiently.
  • Provide guidance to the junior members, both onshore and offshore, to develop, unit test and integration test the application modules for My Business application.
  • Collaborate with interfacing teams, define target dates for unit testing and integration testing and ensure end to end robustness and scalability of code.
  • Support integration testing and end to end system testing and UAT.
  • Partner with system test lead and UAT lead to resolve defects, address application stability and security vulnerabilities and ensure superior user experience for the software modules.
  • Production rollout, validation and support: You will support production rollout of the enhancements with validation and post production issue resolution for enterprise release and maintenance releases. You will track project metrics and drive digital.
  • Assess project risk, proactively take remedial action and ensure robust system performance and stability in production. You will adopt Agile, Dev ops and other enablers to improve effectiveness of project delivery.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Development experience with Java/J2EE, Core Java, Multi Threading, and Angular.
  • Experience with all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging and documentation.

Even better if you have one or more of the following:

  • Bachelor’s degree in Computer Science or a related field.
  • Problem solving skills to develop quick yet sound solutions to resolve complex issues.
  • A keen understanding of Agile methodology.
  • Front-end integration experience working with development teams on the deployment of web-based applications (J2EE).
  • Ability to operate effectively under pressure of deadlines.
  • Ability to adapt quickly to changes in business requirements and technology.
  • Strong strategic, analytical and critical thinking skills.
  • Teamwork and collaboration skills to work across organizations and lead cross-functional teams.
  • Communication and stakeholder management skills.
  • Ability to design and code from specifications.
  • The ability to work through issues independently.
  • The ability to clearly present to business and technical audiences.
  • Strong knowledge of applicable methodologies, tools, standards, and procedures
  • Experience with AI/ML technologies, and chatbot.
  • Experience with Spring Framework and Spring Boot, Redis, Elastice Search, Rabit MQ/websphere MQ, NoSQL, and Apijee.
  • Experience with Application runtime configuration (Web server/App server, load balancing).
  • Excellent knowledge of SQL tuning, Angular JS (2 or 4), and CSS.
  • Strong background in Java, J2EE, JavaScript, ExtJS, Angular JS, CSS, Objective C, Web Services, and Unix Shell Scripting.
  • Strong background in performance tuning of Java/J2EE applications.
  • Knowledge of NLP using customized Dialog Flow intents, AI/Machine learning and algorithms, Trained Predictive Modeling and Deep personalization on the UI using AEM.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.



Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.