What you’ll be doing...

The Client Security Engineer (CSE) is an integral part of Verizon's Managed Security Services (MSS) team. This well rounded role ranges from Tier IV security infrastructure operational support to Tier IV security analytics work engaged on Verizon’s MDR (Managed Detection and Response) offer. In either case, you will partner with our customer’s network and security architects and engineers to create security designs based on best practices and customized to meet the customer security policies. You will have lifecycle ownership of the environment you are supporting and will work closely with the SOC and Verizon engineers and analysts for problem resolution and complex technical remediation. You will create custom policies and content, event tuning, and security incident reviews for the MDR platform. All security designs are created to support SLA and are therefore optimized to support business continuity. Where possible, we will also look for opportunities to consolidate infrastructure to reduce cost and/or dedicated lanes built for high priority applications.

The CSE team has extensive experience with complex security designs including The CSE will be creating technically sound security designs that are compliant with the customer’s security policies, associated with a wide variety of vendor platforms supported by MSS, our MDR offering, and security industry best practices. The CSE could also be responsible for maintaining standards, CPE, and version control for custom MSS engagements. You will be conducting requirements mapping, technical consulting, project response, level of effort determination, equipment specification, and implementation recommendations and guidance.


  • Proactively generate proposals for recommended, corrective, courses of action based on problem management or RCA reports.
  • Assist the client in overcoming complex network and security technical challenges as you help move the network and security engagements forward with new technology, features and functionality, which includes conducting product and technology evaluations
  • Minimize the risk of negative effects resulting from poorly planned network changes.
  • Determine the appropriate hardware and software features and functionality required for a change or enhancement.
  • Verify that the new hardware and software levels are interoperable with the existing legacy network.
  • Carry the customer forward with new technology while attempting to protect the customer’s investment in the process.
  • Give technical advice and guidance on network cutovers and implementation plans while understanding how these changes/modifications can affect the customer’s business.
  • Provide guidance, technical, and troubleshooting support on Tier 4 escalations.
  • Maintain quality assurance through adherence to established process, procedures, baselines, and CPE standards.
  • Act as the technical security and network liaison between the customer and Verizon for problem resolution assistance with regards to critical network engineering, security engineering, and change management issues.
  • Define action plans that are easy to implement, effective at reducing risk, and as much as possible will take advantage of existing people, processes, and technologies.
  • With the Security Services Advisor (SSA), participate in status calls to discuss risk intelligence, incidents, vulnerability details, change request, implementation state, compliance state, and/or risk state.
  • Be involved in MTO, Merger, and Separation duties, supporting Management Take Over (MTO) for custom MSS client contracts.
  • Be involved in due diligence and documentation associated with complex Association and Application flow determination, which forms the foundation for managed changes and incident management in highly visible perimeter environments.
  • Provide 3rd or 4th level Operations Support.

Where You'll Work:
This position is a hybrid role, with most days worked from home and occasional days spent in the nearest Verizon office, only as needed

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Four or more as a Security Engineer or Architect with experience designing, engineering, and configuring complex, enterprise security networks.
  • Experience with both security infrastructure and security analytics technologies.
  • Experience with network switches and routers.
  • Experience with multiple vendor devices and technologies, including MDR, NDR, EDR, SIEM, UTM, IDS/IPS, Firewalls, Proxies and NAC.
  • Experience with Microsoft Windows and Linux operating systems.
  • Linux command line experience.
  • Scripting/Programming experience (e.g., Python, PowerShell, Java).
  • Ability to travel occasionally

Even better if you have one or more of the following:

  • Master’s degree in a technical field.
  • Experience with MDR / NDR / EDR engineering and/or analytics
  • Eight years of work experience in IT Cybersecurity Engineering and/or Network Engineering.
  • Expert-level knowledge of Microsoft Windows and Linux operating systems.
  • Experience with cloud platforms like AWS and Microsoft Azure.
  • Advanced knowledge of scripting languages (e.g., Python/PowerShell), programming, and DevOps.
  • Solid knowledge of network products and technologies with industry recognized certifications (e.g., CCNA, CCNP, CCIE).
  • Cybersecurity certifications from SANS or ISC² (e.g., CISSP, GCIH, GPEN, GMON).
  • Knowledge of a SIEM solution (e.g., Splunk, RSA, Securonix) as well as the creation, maintenance, and development of Detection Content.
  • Experience with security incident response and investigation
  • Experience with IDS/IPS tuning.
  • Experience with third-party cloud solutions (e.g., Zscaler, iBoss, Cylance).
  • Experience with Vulnerability Management solutions (e.g., Qualys, Nessus).
  • Experience with Policy Assessment tools (e.g., Tufin, Algosec, Firemon, Skybox).
  • Expert level experience with at least one firewall vendor (e.g., Palo Alto, Checkpoint, Cisco, Fortinet).
  • Experience in a customer-facing role.
  • Excellent communication skills across varying technical and executive levels
  • Self-starter, ability to work independently with minimal guidance.
  • Ability to work efficiently balancing time between clients




Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

NYC candidates: Verizon requires new hires to be fully vaccinated against COVID-19 for onsite and hybrid NYC roles. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical or religious reasons). Additional information will be provided during the hiring process.