When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

You will be the go to person when it comes to driving the digital self-serviceapplications. Our portals provides best-in -class digital self-service capabilities to customers. As part of the digital service application manager, you will do the following activities.

  • Lead a team of ten or more members.
  • Drive implementation of Consumer priority programs and Digital Transformation initiatives for Verizon Consumer Group.
  • Collaborate with Onshore and Business partners for increasing Sales and Digital engagement of customers.
  • Support digital operations from India and Perform digital platform modernization for increasing digital engagement.
  • Ensure team visibility and value through presentations in different forums.
  • Drive Devops and cloud transformation.
  • Accountable for security and compliance of applications.
  • Responsible for E2E delivery of projects - tactical or strategic - coming through any stakeholder.
  • Manage a highly motivated team of individuals to guide them, and challenge them to take on bigger responsibilities.
  • Explore new areas of opportunities for the team and the organization that would not only energize the team but also help improve overall application quality and the customer experience.
  • Educate team members about integrating systems collaboratively and efficiently.
  • Part of hiring best talent, talent transformation and defining the career path of your teams.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or fouror more years of work experience.
  • Six or more years of relevant work experience.
  • Six or more years of IT experience in Web commerce.
  • Four or more years of Digital experience.
  • Two or more years of experience in cloud and Devops.
  • Experience as a subject matter expert on Digital ordering flows.
  • Experience in leading initiatives for business outcomes in digital. e.g. Conversion.
  • Experience with core technologies – Spring boot, Spring Reactive, React JS, Redis, AEM, APIGEE.

Even better if you have one or more following:

  • A degree in Engineering or MCA.
  • Strong skills in project and program management functions.
  • Ability to be involved in capacity planning and resource allocation.
  • Strong skills in delivering projects with multiple stakeholders.
  • Strong skills in development methodologies, software management tools and processes.
  • Evaluate solutions alignment and end user experience. Experience on data analytics.
  • Ability to educate team members about integrating systems collaboratively and efficiently.
  • Ability to work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
  • Knowledge Cloud, Application Security, and Agile development.
  • Quantitative, written, and oral communication skills.
  • Ability to thrive in a dynamic environment and meet critical deadlines.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.