When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

We don’t wait for the future. We build it. We are calling for data driven candidates with strong data analytic and visualization backgrounds to join our Network Performance team. In this role, you will be part of Verizon’s (Michigan/Indiana/Kentucky) MIK Network Performance team and will be expected to lead the work to achieve the team’s objectives - exceed the Radio Access Network (RAN) KPI targets, winning Root Metrics and other benchmarking metrics, and maintaining Verizon’s network superiority. You will take part the implementation of new RAN features and trials, analyze pre/post KPI’s of the network through upgrades and network capacity adds. Perform end-to-end troubleshooting efforts to determine which network components/elements would create the issues in the events of network KPI degradations.

Here are some of the specific task that this role will be responsible for:

  • Performing data analytics and applying data science techniques to improve our network’s capacity, coverage and overall service.
  • Automating data collection, reports, visualization and system updates.
  • Creating dashboards and geolocating data to present information dynamically.
  • Designing, launching and optimizing the next generation of wireless technologies.
  • Simplifying data for team members and management.
  • Interface with regional network teams, Centralized teams, HQ teams, and equipment vendors for the purpose of operations support and root cause analysis.
  • Monitor and analyze RAN KPIs to ensure service levels are met and maintained.
  • Partner with RF Engineering to help drive best-in-class RF network design to achieve the performance objectives.

Where you'll be working...

This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four more years of work experience.
  • Willingness to travel up to 25% of the time.
  • A valid driver's license.

Even better if you have one or more of the following:

  • A degree or non-Engineering related four year degree.
  • Knowledge of Ericsson systems including ENM, ENM scripting, and 3GPP standards.
  • Experience with one of the major RAN equipment vendors (e.g., Ericsson, Nokia, Samsung).
  • Knowledge of Solid RF Design/Optimization experience.
  • Knowledge of 4G and 5G technologies, either in RF Design or System Performance.
  • Knowledge of LTE and VoLTE Platforms.
  • Experience with SQL, Python, and R.
  • Experience with Business Intelligence.
  • Experience at an expert-level skill in Tableau.
  • Ability to map data using Google Earth, Tableau, ArcGIS, or Mapinfo.

#VZIT

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.