When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Tier II Security Engineer is a member of the Verizon Security Operations Center team. This is a technical resource for in-depth security device incident resolution and emergency changes for one of our largest enterprise customers. The Tier II Security Engineer will develop an understanding of the specifics of the customer’s security architecture and will be solving complex incidents or changes. Tier II Security Engineers will work on change management or incident management. In this position the Tier II Engineer will be supporting the SOC customers’ security products and services.

  • Performing troubleshooting and diagnosis of complex tasks.
  • Working with enterprise security device vendors to resolve complex incidents.
  • Using vendor provided tools, log files, Verizon provided tools/scripts.
  • Attending incident calls, review and understand documented processes, update process documents and interaction with Verizon and customer managers.
  • Performing Change Management.
  • Participating in audit and compliance assessments performed internally.

What we’re looking for...

You’ll need to have:

  • Bachelor’s Degree or relevant experience.
  • Experience in working with one or more of the following Security Products: (Splunk, Palo Alto, CISCO ASA, Fortigate firewalls, F5 load balancer LTM/GTM/APM, Zscaler & Bluecoat proxy, Cisco ISE, Infoblox, VPN Gateways, IPS, IDS and Authentication Devices).
  • Knowledge of ITIL level.
  • Fluency in English.

Even better if you have one or more of the following:

  • Experience working in 24x7 environment.
  • CCNA/CCNP Security.
  • Palo Alto Essential/Advanced Certification/s.
  • Cisco Security Essential/Advanced Certification/s.
  • F5 Essential/Advanced Certification/s.
  • Knowledge of Fortinet NSE.
  • Proxy Essential/Advanced Certifications (BlueCoat, ZScaler).
  • Cisco Network certification(s).
  • Good Routing and Switching skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.