Director, HR Data & Analytics

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Director, HR Data & Analytics will be responsible for designing, implementing, and managing a team of analysts to provide accurate and timely reporting solutions, strategic analysis of workforce data, and consultative insights which drive informed and timely business decisions. Will function as the lead and expert for HR analytics and HR Data Governance. This role needs to be able to flex between strategic vision, analytic expertise, and operational management. Frequent interactions with senior HR leaders, HR Business Partners, Corporate Data Governance teams, and HR Centers of Excellence members are required.

We are looking for candidates with experience in one or more of the following areas:

• Predictive Models on topics like Attrition, Quality of Hire, High-Performance Modeling, Pay Equity, Diversity, and Inclusion
• HRIS and People Analytics Technologies
• HR Data Standards & Governance
• People Analytics Strategy and Implementation
• Strategic Workforce Planning and the Future of Work

Responsibilities:

• Partners with HR Business Partners and critical stakeholders to effectively plan for workforce needs and provide underlying analytics to predict workforce trends
• Evaluating the HR analytics current state includes structure, staffing, HR technology, process evaluation, data management, standards, frameworks, methodology, etc.
• Builds a foundation of analytical capabilities throughout the HR organization and trains others in advanced analytic methods as needed
• Designs and implements the analytics frameworks and strategy roadmaps for clients (strategy/ structure/ staffing/ capabilities/ technology)
• Researches best practices and trends and performs deep research and statistical analysis on long-range strategic HR and talent effectiveness and competitiveness questions
• Identifies baseline metrics for the design and development of accurate dashboards, reports, and presentations used to educate, inform, and influence business decisions, thought leadership, and support strategic objectives of the organization.
• Uses appropriate external benchmarks for workforce metrics and key performance indicators linked to business results, identifies risks and insights and develops recommendations.
• Leverages external data sources to bring new and creative insights to the workforce planning processes and understands patterns and connections within human capital data across functional disciplines to influence business outcomes

• Streamlines and simplifies data ask relevant to business drivers and executes robust reporting capabilities that tie to strategic priorities, decision-making, and direction
• Operate seamlessly in an offshore-onshore construct while establishing cross-functional collaboration in partnership with our support functions (Technology support, AI/ML support, Enterprise Data, Privacy, etc.) coming together for common goals and projects.

This positioncan belocatedinothervalidVerizonlocations.

What we’re looking for...

• Bachelor’s degree or equivalent experience required, MBA or Master’s degree in Accounting, Finance, Economics, Statistics, Business, I/O Psychology, or related field preferred
• 8+ years of relevant work experience with at least 4+ years of experience working with People and Business data, connecting the dots, and generating meaningful insights for decision making
• Previous experience in consulting is preferred but not a necessity
• Acumen to solve business problems and ability to work with limited supervision
• Working knowledge of HR technology solutions not limited to Workday, People Soft, SAP and exposure to business intelligence tools, data mining
• Knowledge of data governance practices, GDPR and other data-related government regulatory requirements, business and technology issues related to the management of enterprise information assets, and approaches related to data protection
• Experience in generating meaningful dashboards, and analytics reports, developing purposeful insights, and discussing them with HR and Business stakeholders
• Ability to visualize data and create meaningful visuals to support the problem hypothesis
• Experience identifying and translating business issues into questions that can be answered with data
• The ability to prioritize and multi-task effectively in a fast-paced environment is essential
• Demonstrated learning agility, curiosity about data and information, and successful root cause analysis
• Passion for using data to uncover insights and drive business performance and a clear understanding of HR data impacts across various business processes and systems
• knowledge of statistical tools (e.g., SAS, R) for hypothesis testing and data mining analyses (e.g., multivariate regression and categorical, factor analysis, survival analysis)
• Experience working on Tableau or other similar data visualization tools
• Some experience with qualitative research, design, and analysis of surveys
• Customer orientation with consultative skills—identifying needs and defining solutions
• Strong verbal and written communication skills with experience in data visualization; able to translate research findings for a general business audience
• Proactive, organized, and detail-oriented; able to ensure rigor and accuracy while meeting deadlines

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.