Principal Site Reliability Engineer

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

In this role, you will lead a team that develops the SRE automation framework and practice all tenets of SRE, vision and technical leadership to enable the execution of best-in-class operations practices that would improve Reliability of applications. The incumbent should be a strong technical lead to help execute on our vision for Site Reliability Engineering (SRE), determining how each system relates to each other and using a breadth of tools, build automation to improve Reliability for customers. Practices, such as limiting time spent on operations, and proactive identification of potential automation opportunities, factor into the iterative improvement key to both product quality and interesting, dynamic day-to-day work.

• Implementing SRE automation, developing automation across the stack, and optimizing operations hours by reducing manual operations.
• Eliminating toil by automation across all the layers – infrastructure provisioning, configuration management, deployment, testing, and operation.
• Working on retooling our infrastructure to provide an agile, cloud-based foundation that provides common infrastructure management and automation framework.
• Interfacing directly with senior staff members within the organization to discuss and assess compliance with IT policies, standards and procedures, suggest opportunities for improvement, and report on the status of specific.
• Working with development teams throughout the software life cycle ensuring sustainable software releases.
• Practicing sustainable incident response and blameless post-mortems.
• Building and driving adoption for SRE automation for IT operations and deployments.
• Leading and participating in discussion to identify opportunities for SRE automation.
• Performing analytics on previous incidents and usage patterns to come up with automation opportunities and take proactive actions.
• Leading medium to large projects by bringing together the right perspectives, identifying roadblocks, and integrating feedback from clients and team members.

Where you'll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience in applications development, infrastructure, or database architectures.

Even better if you have one or more of the following:

• A Bachelor’s/Master’s Degree in Computer Science.
• Knowledge of SRE practices and principles to build resilient systems and to provide business continuity.
• Automation experience and ability to code or script.
• Ability to program with one or more high level languages, such as Python, Ansible, CloudFormation, Java, Ruby, and JavaScript.
• Experience with software development, software delivery lifecycle, application modernization, DevOps, Service/Infrastructure as Service and Operations.
• Experience in Systems Architecture, knowledge on SRE, IT Operations, Cloud, Coding and Scripting experience with Java, JavaScript, python and .NET, knowledge of AI/ML.
• Intellectual curiosity, problem solving and collaboration skills.
• Experience in vendor management.
• Experience in IT Security and compliance, operations and network services, and application development.
• Experience in Cloud & Container platform Strategies, Design, Architecture and Migration.
• Excelling in delivering high-value solutions in dynamic and ambiguous environments.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.