When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Principal Java Engineer for service management development within the My Business team will be responsible for leading large and complex business initiatives for My Business Portal and delivering best in class customer experience.

You will be responsible for software development for medium to large business initiatives for My Business Portal delivering best in class customer experience. You will interact daily with business partners in marketing/Digital Operations teams for time boxed delivery of prioritized business functionality incorporating high quality. You will interact daily with business partners in marketing/Digital Operations teams.You will guide GTS team members for time boxed delivery of prioritized business functionality incorporating high quality. You will regularly lead multiple small to medium-size projects or one large project and perform project management activities such as planning, sizing, configuring and scheduling. You will develop resolutions to complex problems creatively and make decisions that impact projects and staff members.

  • Analysing architecture, relationship between systems, and systems flow of end-to-end designs.
  • Assessing system usage trends and identify potential performance constraints with inter-system designs.
  • Evaluating solution’s alignment with the end user experience.
  • Providing end-to-end analysis of the application and identify the project changes for each impacted module.
  • Collaborating with the business partners, business analyst and interfacing team to define user interface, screen navigation and integration with interfacing systems for the system enhancements.
  • Driving end-to-end application design for complex modules within the My Business application.
  • Driving creative solutions for Service and Chatbot initiatives and deliver robust application design that provides intuitive user interface and easy navigation for the customer and thus drive digital adoption for VBG users.
  • Developing system architecture that improve designs and mapping form to function.
  • Performing tuning of mission critical applications and responsive screen designs.
  • Educating team members about integrating systems collaboratively and efficiently.
  • Providing guidance to the junior members, both onshore and offshore, to develop, unit test and integration test the application modules for My Business application.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in developing Java/J2EE, Core Java, Multi-Threading, and Angular.
  • Experience in all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging and documentation.

Even better if you have one or more of the following:

  • Experience with AI/ML technologies, and chatbot.
  • Experience in Spring Framework and Spring Boot, Redis, Elasticsearch, Rabit MQ/websphere MQ, NoSQL, and Apijee, Angular, React.
  • Ability to operate effectively under pressure of deadlines.
  • Ability to adapt quickly to changes in business requirements and technology.
  • Teamwork and collaboration skills to work across organizations and lead cross-functional teams.
  • Knowledge of NLP using customized Dialog Flow intents, AI/Machine learning and algorithms, Trained Predictive Modeling and Deep personalization on the UI using AEM.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.