When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The work you’ll be doing will support Chatbot applications and underlying platform that allows our customers to manage their accounts through self-service, enhancing the Bot to assist agents. When these applications are working well, they are an important part of the overall customer experience. You’ll lead modules, code, and develop the APIs and SDKs to integrate all that we do with our internal and external clients. You will collaborate with various internal teams on new technologies to make it easy for our customers to do business with us.

  • Leading the modules from design to development.
  • Helping the team members on technical issues.
  • Analyzing metrics and keen understanding of the KPI's involved.
  • Performing hands-on coding work, introducing new modular, reusable Service/API or enhancing the existing ones as per code quality standards.
  • Unit testing, Integration testing of the deliverables.
  • Maintaining code quality standards.
  • Learning other technologies involved as part of the project development.

Where you'll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Four or more years of experience driving the team towards delivery.
  • Experience in complete software development lifecycle including design, development, application maintenance.
  • Four or more years of experience in client-side scripting, JavaScript frameworks, jQuery, Angular Js and React Js,
  • Three or more years of experience in Backend skills Java, Node JS, Spring Boot and microservices
  • Two or more years of experience in web markup, including HTML5, CSS3 and Web Design.
  • Knowledge of cross-browser compatibility issues and ways to work around them.
  • Knowledge of code versioning tools, such as GIT.
  • Two or more years of experience in Accessibility.

Even better if you have one or more of the following:

  • Ability to maintain, write, understand technical documentation and diagrams for highly complex and distributed applications.
  • Ability to drive innovation and thought leadership.
  • Strong spoken and written communication skills and ability to work and collaborate with multiple cross functional teams and onshore stakeholders.
  • Experience in coordinating cross-project activities, developing and controling deadlines, LOEs and activities.
  • Knowledge on Hadoop. Python & AI/ML.
  • Knowledge on Google CCAI.
  • Knowledge on Chatbot domain experience.
  • AWS, Docker/ Kubernetes experience, Cloud and DevOps technologies, preferably tools like Jenkins, Confluence, JIRA, Ansible.

If Verizon and this role sounds a like a fit for you, we encourage you to apply even if you don’t meet every "even better" qualification listed above.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.