Security Operations Manager

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Security Operations Manager will support numerous Security programs to ensure compliance with specific contracts. This will include the determination of appropriate security handling of documents, systems, hardware media, and staff reporting obligations. In providing guidance, you will have knowledge of each contract. In this role you will assist with security administration and provide support for all aspects of physical, personnel, administrative, communications, operations and computer/systems security.

You will be conducting security briefings, training, investigations, risk management activities, new employee briefings, and annual refresher training. You will also review security applications, various customer-specific forms, customer security requirements, and statements of work. Provide direction and security guidance, ensuring compliance for all staff security reporting obligations. Assist with the implementation and maintenance of a departmental insider threat program. Initiating and maintaining internal security awareness programs, and helping to execute security self-inspections. Assist with the design and building of new data centres and administrative facilities as required.

• Assisting with the management of alarm, access control, and video surveillance systems, and providing after-hours alarm/emergency response as required.
• Working with specific customer security contacts and teams and assisting with video, badge, and alarm reviews as required.
• Communicating frequently with external POCs to obtain guidance, rulings, approvals, and acceptable deviations or waivers for compliance with contractual policies and regulations and providing guidance and policy interpretations for department personnel.
• Creating incident and security violation documentation for submission as needed. Provide direction to security operations related problems while ensuring full compliance with policies/standards. Researches solution options when issues arise and presents solution(s) recommendations to management.
• Ensuring all actions follow Verizon CPI-810, as well as federal, state, and local laws governing the use, protection, and safeguarding of personal information and other sensitive data.
• Discerning and applying the proper standards for the protection of unique data and provide support for all aspects of physical security operations by conducting self- inspections.
• Coordinating with security vendors as needed to ensure the installation, upgrades, and maintenance for hardware and software components.
• Reviewing current operations, policies, SOP’s, SPP’s, and recommends ways to streamline operations.

Where you'll be working...
You'll work onsite at a defined location, Ashburn, VA.

What we’re looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Willingness to travel up to approximately 25% of the time.
• Ability to pass an extensive Verizon initiated background investigation as a condition of employment.

Even better if you have one or more of the following

• Ten or more years of relevant work experience.
• Experience in Microsoft Office products and programs, including Word, PowerPoint, and Excel.
• Experience in Security Operations including the handling, identification, analysis and resolution of various security-related matters with limited guidance.
• Independent judgment and discretion, and risk analysis skills.
• Ability to juggle competing demands and to prioritize work with a sense of urgency in a dynamic, fast-paced environment.
• Strong communication skills.
• Ability to work autonomously and in a team environment, while paying strict attention to detail.
• Knowledge of Digital Monitoring Panels (DMP) and Software House/C-Cure access control systems.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

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Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.