Specialist-Data Reporting & Analysis

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Data & Analytics (D&A) Hub team is part of the Verizon Consumer Groups (VCG) Consumer Experience (CX) organization. As part of the team, you will be helping to create and deliver a comprehensive measurement and reporting approach for all of Verizon Consumer Groups. In this role, you will interact with cross functional teams working throughout Verizon bringing new experiences to life for our Customers.

You will help in measurement, reporting for cross-functional teams as they plan, build and launch world-class experiences. You will help translate raw data into actionable insights and better experiences for our customers. Your deep knowledge of measurement solutions will help to determine the best approaches for implementations that best meet business needs.

• Leading the development and implementation of advanced reports and dashboard solutions to support business objectives.
• Analyzing data and clearly communicating findings to stakeholders.
• Understanding the KPIs and metrics that help answer business questions.
• Identifying the target audience and level of aggregation and detail needed in the executive reporting.
• Creating wireframes and mockup of reporting.
• Defining, validate, and test tags needed for data capture and reporting.
• Working with IT on automation (tagging) and deriving new and better ways to capture data.
• Documenting all validated standards and processes to ensure accuracy across the enterprise.
• Collaborating in cross-functional teams to source new data, develop schema requirements, and maintain metadata.

Where you’ll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You are good with numbers and love to dig into data to find the story. Crafting reports and dashboards is a fun afternoon for you. You’re able to translate numbers into compelling stories and tailor your presentation and recommendations to the audience’s function and level to meet their needs. You are detail-oriented and know how to be passionate about what really matters. You have a knack for understanding and visualizing just the right way to share data and practical insights so that people can understand. You enjoy aligning various work streams to ensure the same vision and goal is achieved.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Experience in Adobe Analytics or related platforms (e.g., Google Analytics), or knowledge of tagging implementation and experience in the debugging process.
• Knowledge of writing SQL queries and scripts using relational databases like Teradata, Oracle, SQL Server and pulling data from Hadoop/HIVE SQL/EDW data warehouses.
• Experience in dashboards creation using BI Tools.
• Knowledge of One Jira or any ticketing tool.

Even better if you have one or more of the following:

• Master’s degree or PhD in Math, Statistics, Economics, Engineering, Computer Science, Business Analytics, Data Science, or a related field.
• Experience in developing general reporting, KPIs, metrics, and attributes.
• Strong verbal and written communication skills.
• The ability to develop and use storytelling to communicate information.
• Strong problem solving, analytical, and research capabilities.
• Experience in managing time-bound project deliverables for multiple stakeholders.
• Coding experience (e.g., Python, Java, C/C++).
• Data visualization skills and hands-on experience using Tableau and/or Qlik with SQL skills.
• Knowledge of SQL/ ETL process and reporting tools.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.