Senior Engineer Consultant-Data Engineering

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

The Data & Analytics (D&A) Hub team is part of the Verizon Consumer Groups (VCG) Consumer Experience (CX) organization. As part of the team, you will be helping to create and deliver a comprehensive measurement and reporting approach for all of Verizon Consumer Groups. In this role, you will interact with cross functional teams working throughout Verizon bringing new experiences to life for our Customers.

You will help in measurement, reporting for cross-functional teams as they plan, build and launch world-class experiences. You will help translate raw data into actionable insights and better experiences for our customers. Your deep knowledge of measurement solutions will help to determine the best approaches for implementations that best meet business needs.

• Gathering requirement by coordinating with business teams and converting it into a measurement plan.
• Conducting root cause analysis on performance anomalies and make recommendations to optimize.
• Understanding the KPIs and metrics and help designing the requirements for the technical teams to follow the Analytics framework
• Designing high level and low level documents.
• Identifying, managing and maintaining, troubleshoot tracking and conversion defects

Where you’ll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You are a demonstrated professional who can effectively own and prioritize multiple work streams as well as to adapt during sometimes pressured situations. You display initiative and resourcefulness in achieving goals, but are also comfortable brainstorming and sharing ideas in a team environment. You have excellent communication skills with the ability to speak effectively to both internal and external stakeholders. You are able to partner across multiple business and technology teams. You have strong e-commerce experience in quantitative customer research / root cause analytics with attention to detail, adaptable to change and tight deadlines, and are focused on quality.

You'll need to have:

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience as a business analyst.
• Experience in Adobe Analytics / Site catalyst or related platform (ex. Google Analytics).

Even better if you have one or more of the following:

• A Master's degree.
• Ability to forge strong relationships with both IT (web, ops, development, etc.) and business (Product Line Management, Marketing, Metrics/Analytics, Legal, Testing, etc.) teams
• Strong leadership and proven ability to drive results, positively influence change and motivate others within a non-direct reporting structure to take action/execute.
• Proven critical thinking, creative problem solving, and decision-making skills with ability to work effectively in a highly collaborative and hyper-changing environment.
• Experience in Business Intelligence tools.
• Experience in Adobe platform.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

COVID-19 Vaccination Requirement

Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.