When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

You will provide advance-tiered support when joining our Cloud Platform System Operations team. You will help maintain and advance our OpenStack environment. This includes collaborating with tenants and peer support teams and participating in feedback loops with upstream resources that will shape the company direction. While embracing new technologies in an evolving culture, you will support our cloud strategies.

  • Providing advanced support for our cloud platform, and being responsible for the OpenStack environment, back end storage and underlying network infrastructure.
  • Communicating with cloud tenants and external customers.
  • Troubleshooting failures and productivity impacting events.
  • Integrating tenants onto the OpenStack platform.
  • Patching, updating and upgrading both hardware and software resources.
  • Automating repetitive tasks using agile software development practices and tools such as Ansible, Puppet, BASH and Python Scripting.
  • Participating in a 7 day on-call rotation that provides after hours support to cloud tenants.

Where you'll be working...

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for...

You'll need to have the following:

  • This opportunity is for Military personnel who are current participants of the Department of Defense SkillBridge or Hiring our Heros Programs.
  • Bachelor's degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Experience deploying and supporting various distributions of OpenStack.

Even better if you have one or more of the following:

  • A degree in engineering, computer science, or related discipline.
  • Linux Administration certifications I and II, or equivalent proficiencies.
  • Network certifications CCNA, CCP, or equivalent proficiencies.
  • Proficiency in system administration, network administration, and the virtualization disciplines
  • Experience working with modern configuration management tools such as Puppet and Ansible.
  • Experience with distributed storage solutions such as iSCSl, Ceph, and Swift.
  • Experience with Linux systems administration, preferably in a virtualized environment.
  • Experience with networking concepts and protocols, including SDN and NFV.
  • Experience deploying and supporting Kubernetes clusters (RedHat OpenShift preferred)
  • Strong scripting skills such as Python, Bash, Ruby, and Perl.
  • Understanding of Microservices and both CNF and VNF application strategies

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Moving the world forward together

Our credo is at the core of the
V team culture.  

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