Insider Threat Operations Manger - Investigations

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Verizon is looking for an innovative and driven leader with experience leading an insider threat security operations team. This role is responsible for managing a 24x7x365 geographically dispersed team who detects, analyzes, and responds to suspicious activities and potential insider threats. In this role, you will be responsible for maturing and enhancing our existing insider threat defense capabilities by collaborating on efforts to design and implement improved processes and technologies within Verizon's unique security landscape. You will work closely with key cross-functional stakeholders to develop a program tailored to utilizing proactive and mitigating measures to detect and respond to potential threats to Verizon’s infrastructure, employees, and intellectual property.

This role is a part of Verizon Cyber Defense’s Insider Threat Operations (ITO) team under the Chief Information Security Office (CISO). The mission of the ITO team is to protect Verizon by preventing, detecting, and investigating all insider threats by malicious or negligent employees, contractors and vendors with minimal disruption to the line of business.

• Overseeing day-to-day operations for insider threat investigations, ensuring the case management and alert development life cycles are followed or adjusted when necessary.
• Ensuring continuous enterprise-wide insider threat monitoring is conducted within the designated detection and response times.
• Performing accurate and complete investigations and ensuring tasks like case follow up, lessons learned, and case studies are conducted and socialized with appropriate stakeholders.
• Reviewing and provide feedback to analysts about case work and escalations.
• Developing, follow and maintain documentation, which provide a visual depiction of various insider threat operations workflows to support an innovative program and bolster overall security practices.
• Producing metrics, status updates of operational tasks, as well as high level case overviews and executive summaries for technical and non-technical audiences.
• Assisting with the development and implementation of global insider threat use cases surrounding data exfiltration, internal fraud, privilege escalations, as well as IT sabotage for desktops, laptops, servers, mobile, virtual and multi-cloud environments.
• Researching industry trends and best practices in order to ensure alerting and case management processes are evolving with the cybersecurity field.
• Coordinating and lead meetings with relevant investigative stakeholders and business partners when necessary.
• Collaborating on efforts to support the growth and maturity of ITO’s enhanced monitoring capabilities of critical data and high valued assets.
• Developing strategies and set clear goals and team expectations to successfully achieve organizational objectives.
• Promoting an environment of collaboration and individual accountability when it comes to problem-solving, decision-making, and process improvement.
• Performing overall employee performance reviews and assessments.
• Establishing and maintain an onboarding and employee training program.

This role is eligible to be considered for the Department of Defense Skillbridge Program.

Where you'll be working…

In this remote role, you'll work from home with occasional in-person trainings and meetings.

What we’re looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Three or more years of experience in security operations, insider threat analysis and/or mitigation programs.

Even better if you have one or more of the following:

• Experience in defending against insider threats by leveraging tools like UEBA and DLP.
• Experience in managing a 24x7x365 geographically dispersed team that focuses on insider threats.
• Experience in managing employees through change, autonomy and empowerment.
• Experience in writing and presenting high and low level security reports and briefings for insider threat investigations.
• Knowledge of SOC or similar environment methodology, including threat monitoring, intrusion detection, analysis, threat determination, incident handling and remediation tracking.
• Experience in implementation of cybersecurity, network defense, and investigative frameworks (such as NIST CSF, ISO 27000 series, MITRE ATT&CK, Lockheed Martin Cyber Kill Chain, etc.) into network defense processes.
• Experience in interpreting data from network security tools and infrastructure technologies such as SIEM, firewall, proxies, IPS/IDS devices, full packet capture (FPC), and email platforms.
• Knowledge of the cyber threat landscape, including types of adversaries, campaigns, and the motivations that drive them.
• Experience in working with analysis techniques, identifying indicators of compromise, threat hunting, and identification of intrusions and potential incidents.
• Experience in integrating subject profiling and criminal examination best practices into investigative procedures to supplement technical evidence.
• Understanding of system development life cycle (waterfall & agile) experience.
• Certifications like: CERT's ITPM, Network+, Security+, CISSP, CISM, CFE, CISA, CPCI, CCP, and/or Six Sigma Greenbelt or Lean certification.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

22CyberOPS

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.