What you’ll be doing...

    The Principal Cloud Platform Operations Engineer is a senior-level position within our practice. You will perform tasks that are required to maintain and advance our cloud environment. This includes interfacing with tenants and peer support teams. To be a successful Principal Cloud Platform Operations Engineer, you will be proficient in system administration, network administration, and the virtualization disciplines of both subjects and excel in technical theory and documentation. You will participate in feedback loops with upstream resources that will shape company direction. You will embrace new technologies in order to support Verizon cloud strategies.

    • Leading in advancing the strategic directions of the platform. Being the point of escalation and building a rapport with external support teams, providing feedback and guidance in the evolution of the platform support and maintenance practices.
    • Participating in a 7 day on call rotation that provides after hours support to cloud tenants.
    • Building process and procedures through rigorous testing that result in published documentation.
    • Providing advanced support for the Verizon Cloud Platform. Responsible for the OpenStack environment, the backend storage and the underlying network infrastructure.
    • Effectively communicating with cloud tenants and on rare occasions external customers.
    • Responsible for day to day functions such as:
      • Troubleshooting failures and productivity impacting events.
      • Leading Root Cause Analysis(RCA)
      • Integrating tenants onto the OpenStack Platform, while developing and in-depth understanding of the client applications.
      • Patching, updating and upgrading both hardware and software resources.
      • Automating repetitive task using agile software development practices and tools such as Ansible, Puppet, BASH and Python Scripting.

    What we’re looking for...

    You'll need to have:

    • Bachelor's degree in engineering, computer science or related discipline or four or more years of work experience.
    • Six or more years of relevant work experience.

    Even better if you have:

    • A degree.
    • Seven or more years of additional work experience.
    • Virtualization Certifications.
    • Network Certifications, CCIE or equivalent proficiencies.
    • Linux Certifications, RHCE or equivalent proficiencies.
    • Excellent communication skills.
    • 5 or more years of experience with working modern configuration management tools (Puppet, Ansible).
    • 5 or more years of experience with distributed storage solutions (iSCSl, Ceph, Swift, other).
    • 7 or more years of experience with Linux systems administration (prefer in Virtualized environment).
    • 5 or more years of experience with networking concepts and protocols (include SDN, NFV).
    • 5 or more years of experience deploying and supporting various distributions of OpenStack (RedHat, Canonical).
    • 7 or more years of experience scripting (e.g. Python, Bash, Ruby, Perl, other).
    • Extensive experience interfacing with advance support provided by technology vendors.
    • Contributed to open-source projects with positive peer feedback.
    • Membership and extensive interaction with the OpenStack community and active participation in the core projects.
    • Git repositories with code that represents automation projects or collaboration with others.
    • Capability to communicate with both internal and external resources.
    • Capability to both lead and follow, while being a key member of a positive work environment.

    When you join Verizon...

    You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

    Equal Employment Opportunity

    We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.