What you’ll be doing...

The Consultant will lead the process and program changes in the operation and identify associated impacts to the various associated programs. This will include developing complex value stream maps of the operation and identify the interaction points to focus on optimization opportunities. This person will lead change strategies and implementation efforts across various cross functional teams which include Device Quality and Repair, Monetization, Device Planning, Business Transformation and our 3PL. This individual will lead efforts to streamline the operation while maintaining its effectiveness.

The Consultant will be responsible for successful onboarding of programs across all operations. This would include developing project plans, identifying resources, and timeline for completion and the subsequent communication to senior leadership. This would include the identification of the future state process and associated financial impact. This person would also lead the device qualification restructuring initiatives to streamline the operation.

Responsibilities Include, but not limited to:

  • Manage all process improvement efforts across the various operations.
  • Manage business case proposals for onboarding of new technologies.
  • Lead time study efforts to understand capacity, cycle time, and throughput for new programs to develop a pricing strategy.
  • Lead change management initiatives and identify associated impacts to the business.
  • Develop value stream maps of the various operations to identify process inefficiencies to drive cost out of the business.
  • Lead cross functional teams to identify potential opportunities, performing cost benefit analysis for program viability.
  • Lead onboarding of new programs and projects across various operations.
  • Lead optimization effort for product qualification across all programs.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Knowledge of Microsoft Office Suite.
  • Experience working with 3PLs.

Even better if you have:

  • Master’s degree in Business, Business Analytics, Finance or in a related field.
  • Ten or more years of relevant work experience.
  • Experience with financial risk assessment.
  • Critical thinking and analytical skills.
  • Ability to organize conflicting priorities and optimize customer impacting solutions to drive resolution in required time frame.
  • Ability to work independently, efficiently and effectively under extreme time constraints and deliver results by critical deadlines.
  • Business acumen, effective verbal and written communication skills, and strong organizational skills.
  • Working with large amounts of data; ability to interpret, summarize, and build business case for process improvements and system enhancements.
  • Ability to develop collaborative, cross functional partnerships within internal and external work group organizations.
  • Wireless industry experience with knowledge of OEMs, devices, processes and policies.
  • Track record of identifying and delivering creative opportunities to achieve business organization goals.
  • Strong operational and process engineering background.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.