What you’ll be doing...

Your primary responsibility will be building and monitoring billing reconciliations that monitor our system integrity and help to proactively solve any issues that may be with the systems by working with IT/Network.

  • Trend cyclical billing revenue identifying and documenting reason for changes

  • Utilizing various tools such as ACSS, VISION, POS, MARS, CPI, EDW and REVO to help ensure the integrity of our data and systems.

  • Reviewing various transactions for accuracy in the systems above covering order processing, online transactions, promotions, billing, rating, etc.

  • Act as a liaison between various parts of the business, including Market Finance, IT, Customer Care, Receivables Controls, Fraud, and BGCO.

  • Collaborating with various HQ and Area teams/departments to identify business gaps, risks and resolutions associated with the issues, while developing and managing strategic plans end-to-end in order to mitigate or eliminate concerns.

What we’re looking for...

You’ll need to have:

  • Bachelor's degree or four or more years of work experience.
  • Three or more years of relevant work experience.

Even better if you have:

  • Bachelor’s degree in a business or technical discipline.
  • Strong knowledge of related front-end systems such as ACSS, VISION, POS, MARS, CPI, EDW and REVO.
  • Knowledge of ACSS, MTAS, MARS and CPI.
  • VZW Data Warehouse and Oracle SQL querying experience.
  • Experience with PC related applications such as Excel, Access, and Word.
  • Systems audit experience.
  • Strong knowledge of how our systems work from orders processing, record generation, OCS operation, billing and rating.
  • Understanding of IP addresses and other basic internet terminology.
  • Aptitude to differentiate trends and relationships from a base of complex information, and to relate and compare data from different sources and identify cause and effect relationships.
  • Ability to work as an expert in the technical functions of billing/customer management and network signal generation systems.
  • Ability to communicate complex and/or technical information clearly and concisely to all levels within the organization using tact, persuasion, and discretion to effectively achieve objectives.
  • Understanding of the company’s financial systems and the ability to partner with Finance to ensure integrity of related financial reports and analyses.
  • Ability to work well independently, as well as part of a team.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.