What you’ll be doing...

Digital Fraud Analyst will be responsible to understand, identify, and mitigate the fallout from digital fraud. This role will partner closely with manager of digital fraud and the broader fraud and finance teams to ensure customer-facing digital experiences are optimized from a fraud perspective. Likewise, the role will work closely with the Omni team to ensure new builds are caring for and limiting fraud exposure. This role will also be responsible for fraud reporting across the consumer digital ecosystem making all necessary parties proactively aware of issues or alerts as they occur.


  • Responsible for establishing strong relationship with business partners and IT teams to ensure checks are in place to limit fraud.
  • Partner with broader fraud team to identify any potential risks and work with stakeholders to mitigate them.
  • Works with internal partners on fraud model development, performance monitoring and implementation.
  • Partner with business to Create and implement a robust Fraud Management framework and strategic roadmap.
  • Converts analytic insights into recommendations for fraud operations initiatives and performing post-implementation tracking to ensure that targets are achieved.
  • Analyze data and develop segmentation to improve fraud detection and minimize impact to legitimate transactions.
  • Analyze reports related to fraud and chargeback activity and trends.
  • Support any fraud-department projects and initiatives to ensure all key partners are informed and aware as well as support ensuring all critical objectives are met.
  • Proactively investigate and research fraud and risk management trends in the industry and work to deliver a best in class fraud management approach.
  • Coordinate incident handling with Risk groups and take decisive action on events, alerts etc.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.

Even better if you have:

  • A degree in Computer Science, Information Systems, Project Management or relevant field.
  • Five or more years of experience with Digital Background – Online / Mobile experience.
  • Two or more years of progressive experience in fraud prevention in digital space.
  • Detail oriented with strong analytical, communications (verbal and written), problem-solving, organizational skills and critical thinking.
  • Experience with G Suite and JIRA.
  • Ability to work effectively with key stakeholders.
  • Self-motivated and result oriented.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.