What you’ll be doing...

As a Senior Network Security - Operations/Systems Technician, you will be responsible for overall Identity Access Management (IAM) operations and security strategy loping enterprise network assurance, cyber security and risk management strategy for detection and monitoring of risks, vulnerabilities, and evolving our preventive infrastructure, network and business processes to keep ahead of the threat.

The candidate will also provide technical solutions and operations support for in-house Security and System Performance software applications supported by Network Security and Identity Access Management, used to secure employees, contractors and vendors access to network elements, applications and support Verizon’s VCP, 5G, LTE, VoLTE, 4G to name a few.

The candidate is responsible for the advanced installation, operation, maintenance, deployment, training and support of NSS Applications including secure element access applications, security applications and related components, protocol usage, scripting and more, in a project and production support environment. In addition, will help develop, enhance and participate in architecture changes for mission-critical network applications and databases to ensure the network organization has effective tools and customer-focused applications to meet security, alarming, monitoring and audit compliance of Verizon’s network.

Primary skills required: This job posting is seeking application operations support personnel across 4 critical security applications, although development skills are needed candidates must have experience providing internal end user support in an enterprise environment.

Operations Support:

  • Provide production support and development of four (4) Mission Critical Security Applications.
  • Troubleshoot, deploy, administer and maintain multiple applications at one time
  • Maintain system environments, scripting and configuration changes.
  • Responsible for analyzing problems, developing solutions, making decisions that impact projects and support, other internal groups and vendors.
  • Conduct unit and integration testing of enhancements prior to production deployment
  • Conduct end-to-end systems development to ensure reliable and maintainable applications across all cross-functional teams.
  • Integrating security requirements with identity stores, relational databases, application servers and physical access management systems.
  • Respond to, research and resolve trouble reports and system alarms to determine problem severity and diagnose, determine and execute appropriate response actions
  • Evaluate alarming structures and determine optimal ways to proactively recognize trouble.
  • Availability 8am – 8pm EST to provide EDN/West Coast support, along with off hours depending on project needs and maintenance windows.
  • On-call rotation duties are required for 24X7 system support.


  • Support the Sr. Manager, Strategy & Risk in driving strategic initiatives (vulnerability management, asset management, penetration testing, etc.) around improving the effectiveness of the delivery, integration and operation of enterprise security services technologies in meeting Verizon’s business operational and risk management goals.
  • Function as a Subject Matter Expert (SME) on cyber security technical capabilities, service delivery and solution architecture based on industry standard frameworks (NIST, ISO, PCI, ITIL, COBIT, TOGAF) industry frameworks and standards. Which includes, policy and procedure interpretation and clarification, technical information and security guidance to managers, data owners, project leads, application development teams, system operators and users.
  • Provide project status, and interface professionally with Network Security Services, Subject Matter Expert Engineers and Regional, Area and HQ Network Engineering teams across Verizon Wireless to deliver robust, scalable and manageable software solutions.
  • Engage actively in the front and backend development of Security and System Performance tools using Java, Swing, JSP, C++, HTML, GWT, Oracle, Shell Scripting in UNIX, Security Concept and WebServices.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience in cyber security/application development
  • Knowledge of LAN/WAN protocols
  • Experience in utilizing JIRA/Kanban and Agile Methodologies (DEV/SEC/OPS and CICD).
  • Willingness to travel.

Even better if you have:

  • A degree.
  • CISSP or other security certifications.
  • Required technical and analytical:
    • Solaris & Linux OS Administration
    • Shell scripting experience.
    • Knowledge of MS SQL, SQL Plus and PL/SQL.
    • TCL/TK and Perl.
    • Oracle administration and basic knowledge of relational DBs
    • Knowledge of standard Internet protocols and services
    • Experience with the UNIX operating system, using common system functions
    • Networking: Routing and debugging experience.
    • PC literacy, including desktop applications competency (i.e. Microsoft Office, email, etc).
    • Strong organizational, troubleshooting and problem solving abilities.
    • Knowledge of information systems concepts and process management.
    • Experience with GitHub.
  • Knowledge with Windows Server 2008R2 and 2012 OS Administration
  • Knowledge with Microsoft .net experience.
  • Knowledge with G-Suite, Agile, Jira/Kanban, Confluence concepts and processes.
  • Strong problem-solving skills and Project Management skills in driving projects to completion.
  • Knowledge with and practical experience in asset security and its functional components.
  • Knowledge with the security domains of security engineering, IAM, network/data security, software development, assessment, testing, and operations.
  • High organizational skills with the ability to manage multiple, often conflicting priorities to successful completion.
  • Ability to concise written and verbal briefings on complex security-related and technical projects.
  • System, network, and application security knowledge and experience.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.