What you’ll be doing...

As a member of the Technical Support Team, the candidate will be responsible for the following:

Short and long term strategic planning associated with architecting and implementing enterprise wide area network solutions, as well as, providing implementation and operational support. Skill sets should include strong vendor management skills along with substantial experience with multi-vendor infrastructure such as Cisco, Meraki, and Avaya. The engineer will be a SME for Cisco, Meraki, and Avaya routers, switches which also requires and in depth knowledge of support for wireless controller / AP’s, firewalls, VPN’s, etc. Additional responsibilities will include experience with troubleshooting using protocol analyzers, a complete understanding of Layer 2 switching and Layer 3 routing concepts, operational support to the NOC and participate in 24x7 on-call rotation, monitor network bandwidth utilization and make recommendations to alleviate network congestion, maintain and update network documentation including network diagrams and configurations, prepare white papers, training documents, or technical presentations as required, evaluate new products/vendors and provide technical recommendations and maintain knowledge of networking technologies and leading industry trends.

What we’re looking for...

Professional Characteristics:

Must possess being able to function in high stress situations, be a Team Player, prioritize workload as it relates to business objectives, initiative driven, expand professional skill set, and Lead by example on a routine basis.

Technical skills:

Network Protocols - HTTP, HTTPS, DNS, VPN, TCP/IP, FTP, TFTP, SMTP, OSI Model, IEEE Standards,

QoS, VoIP, OSPF, MPLS, ACL’s, BGP /e-BGP, Spanning Tree, Policy Based and Static routing

Fiber Channel over Ethernet, Virtual Device Contexts & Port Channels


Cisco ACI Nexus 9K Series switches

Cisco: Nexus 7000, 5000 and 2000 platforms, 6500 series & 3560 switches

Avaya (Nortel): 8600ERS & 8100 Passports, 5500 & 4500 series switches

Wireless: Cisco and Meraki

Terminal Servers: Cisco, Jet Stream & Xyplex

Network Management Systems:

HP Network Node Manager and Service Manager

Cisco Works LMS, WCS, WLSE, ACS, and DCNM, Net-Scout Performance Manager, Infinistream Sniffer

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.