What you’ll be doing...

As our Senior Project Lead you will manage the project team responsible for all Verizon (VZ) transition activities for major customer outsourcing projects. You will be responsible for portfolio management, delivery commitments and resources worldwide to ensure profitability for VZ is achieved, customer satisfaction is met, and global corporate policies are adhered to.

  • Serve as the senior, POC to the Customer for all project delivery matters.
  • Oversee all VZ transition related activities worldwide and across all delivery organizations.
  • Manage regular and proactive customer communications to ensure all customer concerns are addressed readily.
  • Oversee all transition and transformation planning, execution, reporting and related escalation management.
  • Oversee all third party vendor support globally, requirements, costs, deliverables and contract performance related to the project.
  • Define and manage project activities to meet VZ goals for financial performance.
  • Develop and manage deliverables to plan.
  • Ensure all processes are documented and efficiently working for the project.
  • Participate and oversee that all relevant governance meetings are held within contract framework.
  • Maintain and publish status for all projects in progress.
  • Ensure all reports are developed and distributed as required by the contract.
  • Available to be onsite and meet with the customer two/three times per week.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant work experience.
  • Experience establishing and overseeing program governance.
  • Willingness to travel.

Even better if you have:

  • Master's Degree.
  • PMI-PMP certification, PMI-ACP certification, PMI-PgMP certification or Agile/Scrum experience, ITIL Advanced/Intermediate certification.
  • Ability to execute multiple enterprise portfolio based complex, integrated, custom solutions of voice, data and security products and services.
  • Financial and Business acumen.
  • Ability to foster relationships and present to C-Levels within the Client Organization.
  • Experience with verbal and written communications.
  • Advanced skills in Microsoft Office product suite, including Project, PowerPoint, Excel and Word.
  • Leadership skills and capabilities.
  • Ability to manage and negotiate with internal and external organizations.
  • Experience in delivering program/project deliverables for private and public sectors.
  • Experience managing Profit & Loss.
  • Six or more years of experience with Telecommunication/IT Outsourcing.
  • Knowledge and experience with Clarity.
  • Knowledge with Customer Premise Equipment (CPE) and network elements.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.