What you’ll be doing...

Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.

We have an immediate need for a Senior Analyst, Product & Market Research to work with the Product Research and Innovation team. Projects will vary from the very strategic to the operational, including evaluating market opportunities, supporting the annual strategy process, defining and advising on products that are viable candidates for roadmap investment.

The Senior Analyst, Product & Market Research will report to the Product Innovation and Research Team Manager and will work closely with other key stakeholders to translate business challenges and needs to research initiatives that produce actionable results.

Your deliverables will take the form of robust analytics, structured problem-solving, cross-functional project management and well-packaged recommendations on market strategy, product strategy, competitive intelligence, and prioritization.


  • Work with stakeholders in Product Management, Product Marketing, UX, Sales and Marketing to understand key questions to be answered for each area of the business and provide tactical research direction to answer these questions.
  • Build out a compelling product strategy for new products and features on the roadmap to maximize revenue opportunity and customer value.
  • Drive competitive analysis to evaluate competitors' approaches to the markets and what makes them successful.
  • Provide ongoing insight into trends & dynamics within our market as well as adjacent markets.
  • Coordinate with third party research vendors where applicable to execute research studies.
  • Most importantly, doing the little things that help the team to reach their goals.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Four or more years of relevant work experience.
  • Three or more years of related market research experience, management consulting.

Even better if you have:

  • A degree or Master’s degree or MBA.
  • Experience in B2B software or software-as-a-service (SaaS).
  • Exceptional problem solving and analytical skills; demonstrated ability to structure complex cross-functional problems, develop solutions and craft high-quality executive-level presentations; project management and implementation skills to operationalize recommended solutions.
  • Ability to collaborate with and influence other functions by effectively communicating complex concepts.
  • Experience in leading both quantitative and qualitative research techniques including the following:
    • Surveys, online and phone.
    • Planning and conducting customer interviews.
  • Ability to create engaging reports for both working teams and the executive leadership.
  • Excellent project management and written reporting skills.
  • Detailed-oriented abilities with excellent verbal and written communication skills.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.